Went to Whakapapa Ski Field on Tuesday 18th July 2017 with the family; glorious sunshine day, a mass of visitors. There was chaos everywhere when trying to book tickets, but some staff were quite rude especially down in Happy Valley. When we asked the lady how to get tickets in the sledge area, she loudly stated, "I can't speak to you over this fence (a metal gate) get in front of me." Another area where we were waiting inside to get ski lift tickets, another of the staff confronts a group of us in line "Where are you going, I'm going that way pointing through us" It was more of the tone used in both these statements (which in my view reflected a touch of arrogance). Not wingeing just pure observation, that could reflect not good for our Maori staff.
Whakas....love the place; best terrain in the country, without a doubt, when it's on. Such a unique place to ski and ride. Yea, it gets nailed by weather at times but on a good day ya can't beat it. Ya can stick Qtown and their average terrain and pissed Aussies. All the whinging about weather and staff and bla bla generally comes from Aucklanders with to much money. One suggestion for them: go to Qtown!
This is a difficult mountain to get a good day's skiing. If its the weekend and fine then it can be very, very crowded to the point of unbearable. There are many windy days when the lifts do not run. The mountain management seem to cater for day tripping families who hire gear and go to Happy Valley. After 25 years observation I believe there is little interest in the serious skier.
It must be a hard field to manage given the unpredictable and unsettled weather that prevails.
An absolutely outstanding season! Best in many years. Staff were excellent. Went to Turoa twice this year; great terrain but way more icy than Whakapapa. Spent most time at Whakapapa. Black Magic was awesome, it was even wicked on the second last day of the season.
Great day at Whakapapa Sunday 13th but once again often no staff to sort lift lines and when staff were there they stand there doing nothing as people get frustrated with line chaos. Never ever seen a senior staff member cruising around checking how things are running.
Where do all these negative people come from? Auckland? It is amazing how dependent humans have become on the services provided by others. Once upon a time, before whinging was invented, there were no staff or facilities and our great forefathers Roy Turner and the rest never complained about walking and hiking everywhere and skied whenever the conditions allowed. These days with all of the forecasting technology and lifts and t-bars you have no right to blame bad weather or facilities for ruining your trip! On the other hand is the staff and the services which cannot be easy when you're dealing with a disgruntled bunch of pussies who sound like they have no idea about the true meaning of being in such an amazing alpine locale! Go down south all you haters, if I hear anyone complaining or being negative on my Maunga from now on I will personally escort you off the mountain so keep your disgruntled opinions to yourself and the complaints process! Stop ruining it for the rest of us and stay home or go somewhere else next time.
There's my negativity; take what you will from it but remember how lucky we are to even have a ski field at all. Kind regards, Jesse Bramley.
[note from the editor: text is omitted where direct reference to another reviewer is made. Also, particularly threatening text is removed.]
Skied Whakapapa for many years. Still think it is an awesome mountain. Bluebird day yesterday and it was disappointing to see staff in a hurry to close chairs and T-bars. They are advertised to be open till 4pm and as such they should be. Expensive day passes last 'till 4pm.
Interesting to read the review about a child who fell off the platform on Happy Valley.
We had the exact same experience last year. Luckily everything was ok. But it seems the management and facilities at Whakapapa (just like the weather) can be pretty hit and miss.