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Visitor reviews for Zermatt Ski Resort

Zermatt Ratings

Overall: 4.1. Based on 70 votes and 68 reviews. Vote

Snowsure: 4.7

(1) Occasionally gets enough snow for skiing, (2) is often closed due to a lack of snow, (3) occasionally suffers from a lack of snow, (4) rarely suffers from a lack of snow, (5) Zermatt is snowsure even in the poorest seasons.

Variety of pistes: 4.7

(1) The ski runs are featureless and unvaried, (3) the ski runs are varied but not extensive enough for a week, (5) Zermatt has diverse and interesting pistes including forests and high alpine terrain.

Off-piste: 4.3

(1) No off-piste worth mentioning, (2) off piste is out-of-bounds, (3) some varied offpiste that stays fresh for one or two days, (5) a vast array of off-piste routes that can stay untracked for several days.

Scenery: 5.0

(1) An ugly resort in a bland setting, (3) average mountain views and resort, (5) a spectacular setting and a beautiful / historic resort town.

Access: 3.4

(1) At least one overnight stop, (2) requires a whole day, (3) requires more than half a day – you may have time for a few turns (4) arrive by lunchtime and ski all afternoon, (5) there is a main airport within an hour of Zermatt.

Public Transport: 4.6

(1) There are no buses or taxis to Zermatt, (3) there are slow or infrequent buses / trains available, (5) getting to the resort is easy with frequent bus / train connections.

Accommodation: 4.5

(1) No places to stay in/near Zermatt, (3) a few places to stay in the resort, (5) a wide variety of accommodation suitable to suit all budgets.

Cheap Rooms: 3.0

(1) No budget accommodation available, (3) just one or two hostels so book ahead, (5) several cheap hostels and pensions available.

Luxury Hotels: 5.0

(1) No luxury accommodation available, (3) just one or two luxury hotels so book ahead, (5) several up-market hotels in Zermatt.

Ski in/Ski out: 3.6

(1) The ski area is located far from any accommodation, (3) a free ski bus takes you to the ski area in a short trip, (5) Ski-in ski-out accommodation is available.

Childcare: 3.8

(1) There are no child care facilities at Zermatt, (5) the resort has excellent child-care facilities including at least one reasonably priced creche.

Snowmaking: 4.4

(1) Zermatt relies entirely on natural snow, (3) there are just a few snow cannons, (5) there are snowmaking facilities on all pistes.

Snow Grooming: 4.6

(1) There are no snow groomers at Zermatt, (3) occasionally some pistes are left ungroomed and in a poor state, (5) all the runs at Zermatt are groomed daily.

Shelter: 3.3

(1) there is nowhere to ski when it is windy or visibility is bad and lifts often shut, (3) there are some trees for poor visibility but main lifts sometimes close, (5) Zermatt is mostly in forest where you can ski in flat-light and windy days, lifts rarely close.

Nearby options: 3.1

(1) If snow conditions are poor at Zermatt, it will be poor everywhere nearby, (3) there are good alternatives within an hours drive, (5) other locations on the same lift pass provide a rich variety of snowsure ski conditions.

Regional rating: 4.4

(1) Zermatt usually has poor snow conditions compared to other resorts in region, (3) has average conditions for the region, (5) usually has the best snow conditions in the region.

Lift Staff: 4.1

(1) The staff at Zermatt are rude or unhelpful, (5) lift staff at Zermatt are pleasant, cheerful and eager to help.

Crowds/Queues: 3.8

(1) the resort is always busy and there are usually long lift queues, (3) it is quiet apart from occasional weekends and school holidays, (5) it is uncrowded and lift queues are very rare.

Ski Schools: 4.6

(1) No ski schools available, (2) one or two ski schools but local language only, (3) a few ski schools but book early for multi-lingual instructors, (4) plenty of ski schools and multi-lingual instructors available, (5) excellent ski schools with friendly multi-lingual ski instructors.

Hire and Repairs: 4.8

(1) Nothing can be sourced, not even ski-wax or ptex. (3) there are some ski shops but rentals need to be booked in advance, (5) good quality ski equipment can be purchased or hired and overnight repairs are possible.

Beginners: 3.6

(1) Beginners can only watch others ski and snowboard, (3) a few gentle slopes but beginners will get bored in less than a week, (3) Vast areas of gentle terrain.

Intermediates: 4.7

(1) No intermediate terrain at Zermatt, (3) intermediate skiers will get bored after a few days, (5) vast areas of cruising runs.

Advanced: 4.6

(1) Nothing for advanced skiers and snowboarders, (3) enough steep terrain for a few days with some good offpiste, (5) Enough steep terrain and offpiste areas to entertain advanced skiers for at least a week.

Snow Park: 3.7

(1) Not even a kicker at Zermatt, (3) average sized park quite well looked after, (5) huge park area and expertly crafted pipes, jumps and boardercross trails.

Cross-country: 3.3

(1) There is nowhere to go for cross-country skiing around Zermatt, (3) there are some cross country trails available, (5) the area features many spectacular and well maintained cross-country trails.

Luge/Toboggan: 3.2

(1) No designated luge or toboggan runs, (3) there are toboggan runs that open quite often, (5) Zermatt has long and well maintained luge / toboggan facilities suitable for all ages.

Mountain Dining: 4.8

(1) Nowhere to buy food by the pistes, (3) some places to eat up on the mountain but they are often busy and expensive, (5) there is a variety of excellent mountain eateries right next to the slopes to suit all budgets.

Eating: 4.8

(1) Bring your own food, there isn't even a shop. (5) A wide variety of places to eat and drink in the resort, from fast food to fancy restaurants.

Apres-Ski: 4.5

(1) Nothing to do, not even a bar, (3) there are a few bars in the resort but nothing special, (5) clubs and bars stay open until very late and have a friendly atmosphere.

Other Sports: 4.0

(1) No sports facilities at all apart from ski lifts, (3) resort has just a small public swimming pool, (5) resort has all kinds of sports facilities, including a full-size swimming pool.

Entertainment: 4.2

(1) Besides the snow and walking there is nothing to do here, (3) the non-skier will find things to do for few days but may become bored after a week, (5) the resort area is a fascinating place to visit, regardless of winter sports.

Winter Walks: 4.4

(1) Very limited walking and no snowshoe trails, (3) a couple of designated scenic walking/snowshoe trails, (5) extensive and diverse winter walking trails for all abilities.

Ski Pass Value: 3.8

(1) A 1 week ski pass is overpriced compared to the number of lifts available, (3) the ski pass is averagely priced and covers a reasonable number of lifts, (5) ski passes are excellent value for money and cover a lot of lifts spanning a big area.

Value (National): 3.9

(1) Overall, Zermatt is one of the most expensive ski resorts in the country and not worth the money, (3) overall represents average value for money, (5) overall offers the best value resort in the country.

Value (Global): 3.7

(1) Overall, Zermatt is one of the most expensive ski resorts in the world, (3) overall it offers pretty average value for money compared to resorts from other countries, (5) internationally the resort offers excellent value for money.

Show all 35 ratings

January 23, 2006
Peter Touw from Ski Netherlands Netherlands
Zermatt, Go to the Youth hostel, cheap and good. Offpiste, from the Rothhorn to Zermatt, keep right. Its fun
January 10, 2006
Toby from Ski United Kingdom United Kingdom
Just had an brillaint skiing holiday in Zermat for a week and i loved it It was amazing skiing again year again! Can't wait until this coming Christmas becuase i go skiing next there!
December 11, 2005
Steve Persons from Ski United States United States
Zermatt is one of the best in the world! I skied it in April and the week I was there is snowed over 2 meters in 3 days. All I can say is it was the most fun I've had in Europe. Stayed at the Best Western, excellent food. The Town of Zermatt is a lot of fun at night. Good pubs with beer flowing and skiers partying with their boots on, the way it should be done. I suggest skiing into Italy and having lunch. Don't miss the Zermatt experience!
November 10, 2005
Toby Gebbie from Ski United Kingdom United Kingdom
Zermatt has one of the best summer skiing areasin europe and the best winter skiing. It knocks all the other resorts off the scale. Go Zermatt whoot,whoot!!!!!!!
November 10, 2005
Toby from Ski United Kingdom United Kingdom
I think Zermatt has to be one of the best ski resorts in europe.You can ski all year round and walk aswell. Zermatt has the largest summer skiing in europe. I will recomend the Nicholeta Hotel and the Perren for excellent service plus in the Nicholeta you can use the Mont Cervins spa! If you are looking for an excellent time go to Zermatt!!!!!!!!!!!!
July 25, 2005
Nick from Ski United Kingdom United Kingdom
Zermatt offers the highest skiing in Europe, huge verticals, an enormous number of high quality mountain restaurants and some of the most spectacular mountain scenery in the world. New lift systems put in place over the past three seasons have greatly improved previous bottle necks, whilst the town has retained much of its traditional chocolate box charm. Off piste is less easily accessible in comparison to Val D'Isere, but those in the know rate it just as highly. Zermatt does not seem to suffer as much from congestion when compared to peak Easter and half term crowds in resorts of an equivalent standing in France and it is still possible to find deserted pistes at most times of the year. Its drawbacks include cost: The most expensive lift pass in Europe, a scarcity of budget accommodation and three mountain areas that are still not particularly well connected. Having said all that, it remains for many the finest ski resort in the world and I would have to say I agree.
April 24, 2005
Tom from Ski United Kingdom United Kingdom
Zermatt is based on the more challenging side of the matterhorn and has many black runs. It is an exellent resort for enthususiastic skiiers who are looking for a challenge. It is also linked with Cervinia on the other side of the Matterhorn. Cervinia is a much easier resort.
December 03, 2003
BigO from Ski United States United States
28/11/03 - 01/12/03 - Just got back from awesome weekend in Zermatt! Second year in a row that the snow has dumped right before opening weekend (about 60-70cm Wed/Thurs). This weekend had some of the best snow I've seen in the Alps, only other time even close would have been Jan 2001. Runs into town were open, but mainly for experienced skiiers/boarders. From the top down to Furg and Furi was great!! Runs to the Italian side were open too, which made for even more great skiing! Powder everywhere for those who venture off the beaten path! Would definitely recommend to anyone, especially for early season! Get to the lifts early in the morning, because the Cable Car lines can be long. And definitely take plenty of Francs to enjoy the hopping night life (Second only to St Anton)! For my fellow low budget weekend ski bums - if you're looking for a decent CHEAP hotel, try the Alpenstern. It's not bad for the price and even has a hottub.