Ski Switzerland

Zermatt Resort Reviews

Ski Switzerland

Zermatt Resort Reviews

Visitor reviews for Zermatt Ski Resort

Zermatt Ratings

Overall: 4.1. Based on 67 votes and 68 reviews. Vote

Access: 3.3

(1) At least one overnight stop, (2) requires a whole day, (3) requires more than half a day – you may have time for a few turns (4) arrive by lunchtime and ski all afternoon, (5) there is a main airport within an hour of Zermatt.

Public Transport: 4.6

(1) There are no buses or taxis to Zermatt, (3) there are slow or infrequent buses / trains available, (5) getting to the resort is easy with frequent bus / train connections.

Scenery: 5.0

(1) An ugly resort in a bland setting, (3) average mountain views and resort, (5) a spectacular setting and a beautiful / historic resort town.

Accommodation: 4.5

(1) No places to stay in/near Zermatt, (3) a few places to stay in the resort, (5) a wide variety of accommodation suitable to suit all budgets.

Cheap Rooms: 3.0

(1) No budget accommodation available, (3) just one or two hostels so book ahead, (5) several cheap hostels and pensions available.

Luxury Hotels: 5.0

(1) No luxury accommodation available, (3) just one or two luxury hotels so book ahead, (5) several up-market hotels in Zermatt.

Ski in/Ski out: 3.6

(1) The ski area is located far from any accommodation, (3) a free ski bus takes you to the ski area in a short trip, (5) Ski-in ski-out accommodation is available.

Childcare: 3.8

(1) There are no child care facilities at Zermatt, (5) the resort has excellent child-care facilities including at least one reasonably priced creche.

Snowsure: 4.7

(1) Occasionally gets enough snow for skiing, (2) is often closed due to a lack of snow, (3) occasionally suffers from a lack of snow, (4) rarely suffers from a lack of snow, (5) Zermatt is snowsure even in the poorest seasons.

Snowmaking: 4.4

(1) Zermatt relies entirely on natural snow, (3) there are just a few snow cannons, (5) there are snowmaking facilities on all pistes.

Snow Grooming: 4.6

(1) There are no snow groomers at Zermatt, (3) occasionally some pistes are left ungroomed and in a poor state, (5) all the runs at Zermatt are groomed daily.

Shelter: 3.3

(1) there is nowhere to ski when it is windy or visibility is bad and lifts often shut, (3) there are some trees for poor visibility but main lifts sometimes close, (5) Zermatt is mostly in forest where you can ski in flat-light and windy days, lifts rarely close.

Nearby options: 3.1

(1) If snow conditions are poor at Zermatt, it will be poor everywhere nearby, (3) there are good alternatives within an hours drive, (5) other locations on the same lift pass provide a rich variety of snowsure ski conditions.

Regional rating: 4.4

(1) Zermatt usually has poor snow conditions compared to other resorts in region, (3) has average conditions for the region, (5) usually has the best snow conditions in the region.

Lift Staff: 4.1

(1) The staff at Zermatt are rude or unhelpful, (5) lift staff at Zermatt are pleasant, cheerful and eager to help.

Crowds/Queues: 3.8

(1) the resort is always busy and there are usually long lift queues, (3) it is quiet apart from occasional weekends and school holidays, (5) it is uncrowded and lift queues are very rare.

Ski Schools: 4.6

(1) No ski schools available, (2) one or two ski schools but local language only, (3) a few ski schools but book early for multi-lingual instructors, (4) plenty of ski schools and multi-lingual instructors available, (5) excellent ski schools with friendly multi-lingual ski instructors.

Hire and Repairs: 4.8

(1) Nothing can be sourced, not even ski-wax or ptex. (3) there are some ski shops but rentals need to be booked in advance, (5) good quality ski equipment can be purchased or hired and overnight repairs are possible.

Variety of pistes: 4.7

(1) The ski runs are featureless and unvaried, (3) the ski runs are varied but not extensive enough for a week, (5) Zermatt has diverse and interesting pistes including forests and high alpine terrain.

Beginners: 3.6

(1) Beginners can only watch others ski and snowboard, (3) a few gentle slopes but beginners will get bored in less than a week, (3) Vast areas of gentle terrain.

Intermediates: 4.7

(1) No intermediate terrain at Zermatt, (3) intermediate skiers will get bored after a few days, (5) vast areas of cruising runs.

Advanced: 4.6

(1) Nothing for advanced skiers and snowboarders, (3) enough steep terrain for a few days with some good offpiste, (5) Enough steep terrain and offpiste areas to entertain advanced skiers for at least a week.

Snow Park: 3.7

(1) Not even a kicker at Zermatt, (3) average sized park quite well looked after, (5) huge park area and expertly crafted pipes, jumps and boardercross trails.

Off-piste: 4.3

(1) No off-piste worth mentioning, (2) off piste is out-of-bounds, (3) some varied offpiste that stays fresh for one or two days, (5) a vast array of off-piste routes that can stay untracked for several days.

Cross-country: 3.2

(1) There is nowhere to go for cross-country skiing around Zermatt, (3) there are some cross country trails available, (5) the area features many spectacular and well maintained cross-country trails.

Luge/Toboggan: 3.2

(1) No designated luge or toboggan runs, (3) there are toboggan runs that open quite often, (5) Zermatt has long and well maintained luge / toboggan facilities suitable for all ages.

Mountain Dining: 4.7

(1) Nowhere to buy food by the pistes, (3) some places to eat up on the mountain but they are often busy and expensive, (5) there is a variety of excellent mountain eateries right next to the slopes to suit all budgets.

Eating: 4.8

(1) Bring your own food, there isn't even a shop. (5) A wide variety of places to eat and drink in the resort, from fast food to fancy restaurants.

Apres-Ski: 4.4

(1) Nothing to do, not even a bar, (3) there are a few bars in the resort but nothing special, (5) clubs and bars stay open until very late and have a friendly atmosphere.

Other Sports: 4.0

(1) No sports facilities at all apart from ski lifts, (3) resort has just a small public swimming pool, (5) resort has all kinds of sports facilities, including a full-size swimming pool.

Entertainment: 4.2

(1) Besides the snow and walking there is nothing to do here, (3) the non-skier will find things to do for few days but may become bored after a week, (5) the resort area is a fascinating place to visit, regardless of winter sports.

Winter Walks: 4.4

(1) Very limited walking and no snowshoe trails, (3) a couple of designated scenic walking/snowshoe trails, (5) extensive and diverse winter walking trails for all abilities.

Ski Pass Value: 3.8

(1) A 1 week ski pass is overpriced compared to the number of lifts available, (3) the ski pass is averagely priced and covers a reasonable number of lifts, (5) ski passes are excellent value for money and cover a lot of lifts spanning a big area.

Value (National): 3.9

(1) Overall, Zermatt is one of the most expensive ski resorts in the country and not worth the money, (3) overall represents average value for money, (5) overall offers the best value resort in the country.

Value (Global): 3.7

(1) Overall, Zermatt is one of the most expensive ski resorts in the world, (3) overall it offers pretty average value for money compared to resorts from other countries, (5) internationally the resort offers excellent value for money.

Show all 35 ratings

January 22, 2007
Niall McAlinden from Ski United Kingdom United Kingdom
IM NOT FROM THE UK, I'M FROM IRELAND!!!!!!!!!!!!!! Spent a week in Zermatt with 2 other experienced skiers and 3 beginners. Everybody had a great time. Beginners did lessons with Summit ski school, they were very professional. I thought the ski safari was amazing and is totally worth attempting. Attempted it twice in the week but only completed once. The black run from Schwarzee to Furi and the red run from Rathorn to Gant were my two favourites. I think I spend less then a minute queuing all week and most of that was at the bar. The expensive lift pass is completely worth it. Really enjoyed the nightlife too, T-bar all the way... Stayed in an apartment near the train station called Haus Sonnamatt. It was very reasonable and extremely well maintained. Definitely the best ski holiday I've been on... Zermatt has a reputation for being very expensive but coming from Dublin I didn’t really think so.
January 20, 2007
laurence mitchell from Ski United Kingdom United Kingdom
Have just returned from an excellent week in Zermatt. Mixed group from complete beginner to ten week intermediates. Great spring conditions, skied all areas, found Sunegga/ Rothorn best for all. Superb modern lift system got us to the top in no time at all. Gorgeous mountain restaurants for lunch. Stayed at the Perren, 2 minutes from lift, faultless. Overall prices no more than back in England, very pleasing. Cinema/bar very funky. We will be back,
January 16, 2007
Jon Jones from Ski United Kingdom United Kingdom
Just spent a week in the chalet Mazot in Zermatt with Inghams. Hosts and accommodation was very good, as was the food. Only small criticism was that the dinning room is a little cramped and there is no lounge. Zermatt is very pretty, with a good night life, shops and restaurants. It's a little hard to get between the runs i.e. expect to do some walking and short (5min) buses rides. Skiing was good. Zermatt runs are a little more rough and ready and not really suited to beginners. Cervinia has better grooming, but it takes around 2 hours to get there by lifts so allow plenty of time to get back or you will be stuck with a 3 hour taxi journey of around $500. All in all the resort is best suited to intermediate skiers with little to offer the advanced skier. Beginners should look elsewhere as the runs and layout are not suitable. Also be careful, the maps and signposting are very poor and there are few nets to stop you falling over the edge of some fairly steep drops!
December 22, 2006
Caolac Monaghan from Ski Ireland Ireland
Just back from Zermatt for a quick 3 day visit pre Christmas and to loosen up the ski legs!. Had a fantastic 3 days skiing in a beautiful town. Didn't find it as expensive as we were led to believe although if you wanted to make it expensive you could. The Post bar in town for great variety ( €4.20 a pint) was cheap compared to similar French resorts. Got ripped off when we crossed down to Cervinia in Italy. Seen us coming took menus off us and told us they would give us some typical Italian lunch basically cheese and bread with two bowls of pasta and salad with two bottles of house wine between 8 cost us €320 without tip!! La Tana was name of restaurant and will not be going back! Skipped back to 'cheap' Zermatt for value!. Stayed in apartment in Zermatt for €40pps per night with own fire and timber supplied. Booked through excellent. Will definitely be back the impression of the Matterhorn overlooking you everywhere was inspirational! Great resort.
August 02, 2006
Alexander from Ski Netherlands Netherlands
Zermatt offers for me the best skiing so far. The extreme long runs with a drop of 2200 meter are great fun. Besides that, Zermatt offers one of the longest buckel run I know in the Alps... from 3400 meters height down to 2200 meters. The snow is always perfect and the weather almost always sunny (I visited Zermatt/Cervinia 3 times for one week and I experienced only one day of clouds!!) The food and atmosphere are excellent although a bit pricy!! The only disadvantage I experienced was the poor connection between the three different skiarea's coming from the south. BUT, this year with the opening of the new Furi-riffelberg lift this will be solved. Toppertje!!!
June 28, 2006
Andrew from Ski United Kingdom United Kingdom
This place is beautiful in Winter or Summer. But it is expensive, and there isn't really a reason for that except that tourists are a captive audience. Skiing and staying in Cervinia does enable you to spend all day skiing the upper slopes in Zermatt, which seem to be a lot less wind-blown than the Italian side, and a bit prettier. Some of the views are staggering. If you want to get to the bottom of Zermatt from Italy, it's a long way down to get back up again... And it's worth seeing the glacier from the Klein Matterhorn cablecar, while it's still there.
April 10, 2006
Phil Pegion from Ski United States United States
Spent a week in Zermatt last March 2006. Excellent piste skiing, off-piste was limited to higher elevations. Food and atmosphere of the car-free village was outstanding. We made it over to Italy twice and had some of the best Tiramisu at the top of Cervinia (Theodulpass) and great powder skiing on our last day. Overall, the trip was expensive, but worth it.
March 05, 2006
Viv McKenna from Ski United Kingdom United Kingdom
What a magical place. Snow wasn't fantastic but the pistes were kept in very good condition by a dedicated team. Weather was glorious and the people very friendly. Highly recommend Franz and Heidis and their infamous trio pasta. Cost a bomb but totally worth it.
February 13, 2006
Jaime Huidobro from Ski Spain Spain
Just came back for a week's holiday in Zermatt. Weather and snow conditions were perfect for a slope skier. All runs were in an excellent condition and we could even go over to Cervinia for extensive skiing after some good snow falls over the weekend. Food was somewhat expensive but of excellent quality and service. Zermatt is an outstanding resort, and a most beautiful town. Special for its car free policy and friendly people.
January 27, 2006
Alan Pope from Ski United Kingdom United Kingdom
Just got back from a long weekend in Cervinia where the wind had wipped all the snow away. All except for a couple of runs. Spent most of the time in Zermatt where it was a different world. 95% lifts and pistes open and in superb condition, having been topped up by artificial snow and groomed overnight. Zermatt has a vast ski area and truly colossal vertical drops of over a mile. I will definately check out staying in Zermatt rather than Cervinia next year,if we can afford it!! Cervinia is, however, friendly and fun. The Sertorelli Sporthotel is a good value 4 star hotel.