Deer Valley Resort was wonderful, the runs were great, and the views were spectacular. It's everything you would want in a ski-only resort. But what really sets this place apart is the staff that works there.
Our car key was accidentally locked in the trunk of our car in the parking lot. Ski School Instructor (ed: name removed for the sake of privacy) not only called AAA for us, when AAA got repeatedly delayed, he waited with us in the freezing cold weather for a total of 3 hours (after his shift). He even ran late to his family dinner appointment for us. And he wasn't even our ski instructor!
We couldn't have been more grateful.
The warm hospitality and patience showed to us definitely made us want to come back again to Deer Valley very soon.
I have been going to DV since the early 90's. DV is headed downhill. The prices continue to sky-rocket, but:
-The lift lines are poorly run. Ski school gets unreasonable preferential access. Beginner skiers use high-speed lift and cause continuous stoppage and delays. Student skiers dominate numerous runs (vs. a small number of dedicated beginner runs for students) to the detriment of others.
-Lift ticket pricing is simply outrageous. Prices rising, service and quality dropping
-Food has always been reasonable at DV; very expensive, but restaurant quality. I like the salad bar. The quantity, variety, and quality of the food on the salad bar has deteriorated
-Overall, the employees are less friendly and inviting.
I have never been so disappointed as I was during this last trip to DV. I may go elsewhere going forward. They can't charge top-dollar while allowing the product to deteriorate. I will gladly pay-up for top notch but not for mediocre.
No "strays on trays", all high speed quads, every chair has a foot rest, pow-pow forever, perfect groomers and more vertical-in-a-day than any other Utah resort: Perfection!! I've skied every resort in Utah, and DV is the best!...(that is unless you prefer aggro-powder hounds, lines, slow lifts, traffic jams to the hill, closed canyons and crowded runs.) I clicked into my boots at 9am one weekend day, and by the time I was done at 2pm I'd skied over 54,000 vertical. Try that at any other resort. You will get more turns in per dollar spent than anywhere else, so dump that snowboard habit and get real at a mountain where you can ski hard all day long...and never stand in a line. (Oh, the food is killer, and if you need a lesson, they have over 600 instructors.)
January 30, 2011
Mary and Nick
from
United Kingdom
What bliss. No queues, no snowboarders, masses of pistes - well "groomed" but also plenty of deep powder in the trees and trails. Wonderful scenery and wonderful service - the best loos we have ever seen. Real Utah champagne powder (we've been twice and been lucky) and are booked to go to Deer Valley again.
I've skied almost everywhere in the US and Deer Valley really is the best. I used to think that it was a retirement mountain until I really learned the terrain and understood their mission. That is 80% of the mountain is not skied much, so the 20% or so green/blue groomers that most tourist are on seem easy, maybe even slightly busy. The rest of the mountain is all yours! Also there are many other blues that are not busy and are a lot of fun. The lift system is just awesome, never far from the car or home. The real hidden gem is all the expert terrain, powder that lasts for several days, fast cruisers, and great weather. You know all about the food, town, lodging being great, but this is a mountain that all the local skiers favor including the pro racers. The critics just don't spend enough time there.
Deer Valley is a great place to take people who like the idea of going on a ski trip, but don't really like to ski. You will be pampered, for sure. However, don't expect great skiing. Management has expanded the terrain, but it's still limited. The layout is choppy, with short vertical segments. The trails are overgroomed to suit the non-serious skiiers. Consequently, they get surprisingly hard (even icy) between snowfalls. Don't look for big dumps here. The Park City area gets what's left over after the storms dump their loads in Little and Big Cottonwood Canyons, so snowfall is 30-40% lower. All in all, I'd much rather be in Alta, or Snowbird, or Brighton.
Deer valley.... well.....what can you say, no snowboarders.... no life,
overpriced, stupidly expensive...
Stay away, go to park city.
xxxxxxxxxxxxxxxxxx <- Park city rules.
February 12, 2006
Lionel Athey
from
United Kingdom
We have skied in the Alps for 25 years but Deer Valley is something else. At the end of our second week - one week to go. What can I say? Well, close your eyes and picture a skier's paradise - that's Deer Valley, Utah. From arriving at the gondola in the morning to returning late afternoon you are looked after like royalty and the skiing is out of this world. The gondola car park holds only 100 cars but they say it has never been full. By the time you get out of the car a valet has driven up to take you the 100 metres to the Jordinele gondola station! He then gets your skis out of the complementary ski storage and puts them on the gondola when you are ready to go. At the top there are valets to carry your skis, give you directions and make sure you 'Have a good day'. The runs stay well groomed all day due to the powder snow and dry atmosphere. The slopes are very quiet - you can often ski down a two kilometre run without seeing another skier. Most runs are very wide - up to 200 metres wide with clumps of trees here and there that you can ski through and around - beautiful! And the big bonus - no idiots on snowboards - snowboards are not allowed at Deer Valley! The downside? It's expensive - lift passes are over £40 a day. But you get what you pay for - sheer luxury and the best skiing in the world.