I'm trying out Cypress with a new Beach Pass although it's 20 minutes more driving than Grouse Mountain. I found the parking situation for pass holders here is not as friendly as other two local mountains. It's understandable to make money from parking; but it should be fair to the pass holders who commit and have been granted free parking to the lots as long as they are available. The thing here is that the parking areas closest to the lifts are either "Premium" or "Authorized" that are not for pass holders with "free parking" to park, regardless if they are empty or not. Only Cypress does this. Quite often those "Premium" or "Authorized" areas are at least half empty. It is wasteful of space, and time. It doesn't give a good feel when you have to park far away and then walk by those lots with plenty of empty spots right there closer to the lifts. Only Cypress is like this. I couldn't believe it from my first visit, still don't like it.
Temperatures are usually too warm. only good skiing when theres a Arctic outflow going on and precipitation, otherwise it's always sticky and wet snow.
Me and a group of friends, from outside BC, we had a nice vacation at Big White, BC. On our last day in BC, while in Vancouver, we tried to have a last ski session at Cypress. To our surprise, when we tried to buy lift tickets they asked for our ID to create some kind of account. It seems that you cannot ski at Cypress unless you create an account on their site. But they would not guarantee that your information will not be stolen. I guess, no more skiing at Cypress during my lifetime (I am retired, so.. ). So far, Vancouver area proved to me the most visitor unfriendly area in the whole Canada. At least where I was so far.
2nd rate Nordic area. Has a lot of potential but the alpine operations are all the focus and American based Boyne Resorts operations management team pay little to no attention to it.
March 15, 2024
Safety Concern Regarding Cypress Ski Lift Operation
I have a personal experience to share and hope it would not happen to others. As seasonal pass holders, my family and I were enjoying a day of skiing at Cypress Mountain by early March. Unfortunately, my son’s ski unexpectedly became loose and could not be securely mounted to his ski boot. We discovered this issue while at the top of the ski lift. Following the advice of its operator, we decided to take the lift downhill to address the problem.
Upon reaching the bottom station, I raised our hands to signal the ski lift operator to stop the chair. Our intention was to safely disembark with our equipment. However, to our shock and dismay, the ski lift did not slow down or stop. As a result, I was struck and pushed by the moving chair, causing me to fall to the ground with both my skis and poles in hand. I shouted desperately for the operator to halt the lift, but my pleas went unanswered, the lift operator and staff there have not paid attention to us at all. The chair continued to move over my body, and I sustained some injuries to my wrist. I immediately sought an explanation from the lift operator. Despite the gravity of the situation, she failed to provide any justification for her negligence. Other staff there also claimed they saw nothing to me. Obviously they were protecting and covering each others. I have sent an email to their customer service for feedback from them about their operator negligence on the other day, but 'til now, already two weeks passed, no response from them at all, except I have only received their auto-acknowledgement email. Deeply disappointed for both their operation team as well as their management for not taking customer safety at top priority.
They don't treat their season pass holders very well. Last year they wound down operations when there was weeks of skiable snow remaining. This year they keep a couple of green runs open while the majority of the mountain is dry and call those skiable days, so they don't have to discount the 24/25 passes. They can't control the weather but they can do a better job of looking after the people who keep the lights on.
Cypress has done pretty well this year, considering the rain and very warm temps. There was a big dump in January, which Cypress took full advantage of. Now another dump and then some for the last 10 days. The grooming has been well done (as usual), making the most of conditions. The season isn't over yet. Make the most of it and quit blaming Cypress for climate change. Ridiculous. Return season pass holders are getting 20% off for next year, which Cypress didn't have to do. The entitlement demonstrated in many reviews is appalling. If you don't like walking from a parking lot, take the shuttle up. Carpool. Anything, just stop whining about some inconvenience in your privileged life. Don't like the price? Go to Seymour, which is a lovely family mountain...with an even smaller parking lot.
The nature of the complaints aren't exactly about how high the pricing is. People are complaining that they're paying more for what they charged a few years ago for a worse experience. Sure, Cypress can't control the weather, but to charge full price for half the amount of runs is kind of ridiculous.
I have 10+ days this season and have been having a blast. Cypress has by far the best terrain of the local mountains, and the same lines as the rest. What do people want management to do about rain and lack of snow? It sucks, but asking for refunds when they're doing the best they can and have been open as much as we can reasonably expect is just ridiculous. Staff have been great from my experience.
Skip your family pass next year, it's just shorter lines for the rest of us.
My family purchased annual passes ($900 for family4) in March 2023 for the winder season of 2024 to Cypress. Due to the continue rainy weather condition this year, we haven't got a chance to use the pass even once yet. It is the end of Jan of 2024 now. If the temperature keeps high as 6C-10C there isn't much time left for people to ski on the mountain. I am wondering if Cypress can transfer this year's pass or at least credit partial paid amount (say 30% or 50% of paid mount) to the next season. It is obviously a huge loss. I don't think we will invest annual family passes next year again.