Snowsure: 3.6
- Occasionally gets enough snow for skiing
- Is often closed due to a lack of snow
- Occasionally suffers from a lack of snow
- Rarely suffers from a lack of snow
- Cypress Mountain is snowsure even in the poorest seasons
Visitor reviews for Cypress Mountain Ski Resort
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(NOTE: Reviews may be edited by our content team for the purposes of ensuring accurate and relevant information)
(NOTE: Reviews may be edited by our content team for the purposes of ensuring accurate and relevant information)
Latest
January 07, 2022
Derek Steep
Derek Steep
Another day, another service disaster at Cypress. Yesterday, no lifts open till 11am, no update to the website so thousands of people wasted their time. Today, lifts did not open til 9:15/25(?) again, only one lift running (not counting Bunny Hill). Massive lines, got three runs in by 11:30 then called it a day. Next year just going to go to Whistler unless they start operating their lifts. I just continue to shake my head at this potential gem that is run so poorly. I'd recommend no one buy a pass here anymore.
January 07, 2022
Garth
Garth
I am amazed that more has not been written concerning the issues at Cypress Mountain, as those opinions expressed in early January 2022. There has been a total disregard for the public who have invested a lot of their time and money to go to Cypress to try to enjoy a day on the slopes. It surely is an example of Corporate irresponsibility and arrogance. I feel sorry for the many hard-working lift-operators, kitchen staff, equipment operators, etc. doing their best to provide a service to the thousands of ski enthusiasts. I also was at Cypress Mountain on Tuesday, January 4. I got only two runs in before 12:00 noon. While it's understandable that avalanche concerns were responsible for delays, understaffing and/or selling too many passes surely must be an issue. Sky Chair was closed, which is understandable but Midway was not open, nor was Raven Ridge. The website that morning stated there would be slight delays in opening Lions and Eagle chairs. The Lions Chair did not open until 12:00 noon. I was at the hill from 9:00am until 2:00pm and got only five runs in. I would be fuming if I had to pay $120 for a one-day lift ticket. The snow was fantastic but no one had an opportunity to enjoy it...... I returned to Cypress on Wednesday, January 5. It was also a frustrating start to the day as only the Eagle Express and Easy Rider were open at 9:00am. Midway chair was closed and the Lions Express Chair did not open until after 10:00am. Parking lots were full once again. Thankfully, the Raven Ridge eventually opened and I spent most of my time there but I feel for the hundreds of families who went up for the day and had to endure very long lift lines on the only two chairs open(except Easy Rider) Eagle and Lions Express, in probably one of the best snow conditions of the season. At the very least, Cypress Mountain should communicate both on their website and at the hill concerning lift status and waiting times as it is not fair to the public who has reasonable expectations to get value for their money on what is potentially the best ski hill on the North Shore.
January 05, 2022
Thomas
Thomas
Sadly, my favourite local mountain has gone very much downhill. Today I had to park in a lot that is 1 km away from the lodge and walk in ski boots with children in deep snow carrying our equipment on the side of the highway. Unlike every other ski resort in North America, there are no parking shuttle buses. We were told by the parking attendant that it was a seven minute walk (why do they lie for the corporation that pays them minimum wage?). Of course I slipped and fell on the way. We finally arrived only to find out that one lift was operational with lines of 45 minutes. The runs were very crowded as well. This was on Tuesday Jan. 4, which is normally a school day. But schools were shut due to Covid so everyone went skiing en masse. For this they charge $114 plus tax. You may as well spend a little bit more and go to Whistler/ Blackcomb.
I suggest that you only go on school days mid-week. Otherwise you are wasting your time standing in line for a very long time to ski on a relatively short run. For every 15 minutes of skiing you might wait 45 minutes in line.
If you are worried about Covid then stay away. The lines I was in were very tightly crowded with 200-300 people…
January 05, 2022
Erik
Erik
I echo the comments below. Cypress has the potential to be a great hill but always delivers the worst service possible. Today is a great example; a foot of new snow and one of the busiest days of the year; half of Vancouver was there. But they were running one lift of the 5. My friends paid $120 each and we had two runs in 3.5 hours. We finally left. The crowds are insane. Cypress just collects this money and doesn't deliver any service to the customer. Why Vancouverites put up with it I'll never know. Just run your damn lifts, or stop selling so many lift tickets.
January 03, 2022
SJ
SJ
Jan 3 2022. Today was the third time this season I tried to ski at Cypress and there were lift issues causing horrendous wait times. As a result it was total waste of time and money, since I paid for parking. On my other visits this season, the lifts have seldom open at 9am, which while less negative, is not the customer experience I expect from a professionally? run organization.
Tired of the excuses Cypress!
April 11, 2021
Bruce
Bruce
Upper management needs to do better and doesn't listen to their customers or employees. They care only about the bottom line, and that profit doesn't ever return to Cypress. They only fixed the sinks in the washroom due to Covid rules demanding touchless faucets.
To start, Cypress is severely understaffed. This leads to 30-40mins wait times on each lift. They decided to close Raven chair because there is not enough staff this season.
They employ marketing tactics that confuse customers and increase profit. An example was the decision to remove the 48 hour snowfall count from the website. Thankfully, we still have snow-forecast.
The Main lodge is messy. Too small for the amount of people that go in. The prices of anything are ridiculous, but that is to be expected. Getting Covid because you decide to use the washroom or talk to guest services? Not acceptable.
They say there is a limit on the number of people, but it still leads to unbelievable large lines waiting for each lift. More people than the last festival I went to. I only got 3 runs the last time I went to Cypress, due to the lines. Ridiculous.
Now the good: Night riding. That's about it.
Cypress is no longer my main mountain, it just makes me sad.
March 31, 2021
Rob Kin.
Rob Kin.
March 14, 2021
James
James
The ski runs are the best in the local Vancouver area, but the management is just terrible. The queues this year have been enormous, most weekday evenings it is a minimum 15-20 minute wait for either Lions or Eagle, after queuing for 45 minutes in your car. I often see people skipping the huge lines by using the ski school entrance, with no lifties or anyone calling them out. The app is atrocious, you would be better off flipping a coin to determine if the lifts are open than checking the app. I don't know why it is so hard for Cypress to provide some kind of lift/line/weather updates on their app or Twitter. I've spent evenings there where it has snowed all night only to have the app show 0cm for the last 7 days.
March 14, 2021
Bennett
Bennett
February 09, 2021
noah benjamin
noah benjamin
Waste of money getting a season pass this year. Ridiculous lineups. They say they limited ticket sales. I highly doubt it. I managed to purchase a ticket on a black day, a Saturday, with school out for Christmas. So basically no limitations. Mostly a total waste of a season. I go early and then ski for two hours before lineups are totally ridiculous. No effort to be true to season pass holders or to not grab money from anyone wanting to buy a ticket. Thanks guys! If I could give you 1 star here I would. I love the way on the website there are completely negative reviews yet they turn out to have 4 out of 5 "stars".
Nearest