Visitor reviews for Flims Laax Falera Ski Resort
February 21, 2017
Sasha from United Kingdom
We had our eye on Laax for quite some time, but it was the first time we actually made it. Like most resorts around Chur (we've been to Davos, St Moritz, Arosa, Leizenheide), it is super easy to get here by train/bus from Zurich and takes about 2hrs30mins from Zurich airport. This is the same time it usually takes us to drive from Geneva to the Three Valleys, but much more comfortable.
We found all the locals, from the hotel hosts to restaurant waiters/chefs to bus drivers, extremely polite and friendly.
Our perception had been that this was mainly a snowboard resort with no flat runs, but we could see some flat bits where beginners got stuck. However, for intermediary boarders and above it's not really a problem. It was interesting to see that the majority of people are skiing, so don't be put off if you are a skier and think it's a snowboarders paradise, not great for skiing.
The ski area is fantastic, with a fair variety of slopes, from blue to black and excellent off-piste almost everywhere. It's not huge, and we did pretty much all the runs on the Saturday and hardly found any new ones on the Sunday (except the Falera area, which we never got to), but could have easily stayed for a couple of days more without getting bored with them. The runs are very well connected by a combination of chair lifts, bubbles, gondolas and some drag lifts, so you don't need to watch the clock too much if you are in the opposite corner of the piste map and need to get home on the last chair lift.
It snowed on Friday and was sunny all weekend, so we were lucky with the weather, but even on Sunday afternoon, we were finding plenty of untracked powder everywhere. The snowpark is the biggest we've ever seen, with some kickers the size of a two storey house, a massive half pipe and rails etc. Many of the blue/red runs have natural kickers in them, making them great fun to ride.
The runs are well groomed and maintained and the restaurant options, both on the mountain and in the villages, are quite good with good variety. The slopes were quite clear and sometimes we had the entire piste or off-piste to ourselves. Bizarrely, despite few crowds on the slopes, there were long queues almost at every chairlift or gondola most of the weekend. Perhaps, it was a busy season.
We found that the INSIDE LAAX app was very good. We got our lift passes on it (with a slight discount to the face value and no need to queue up) and it had some interactive functions. It could have done with a pdf piste map though, as the interactive one is not always great to read and requires data usage, which is not always good on the mountain. What was great though was the availability of Laax WiFi at every station or restaurant on the slopes, which requires no log in and connects automatically; this is not that common in the Alps.
The village of Flims is neat and tidy, a bit quiet away from the main lift, but has a couple of really good (if sometimes expensive) restaurants, as well as a couple of budget options like a pizzeria. Our hotel was a 10 mins walk along the road, which is quite flat, so no problem at all. What has been a problem is the lack of snow: the locals say that they haven't had a white Christmas for four years and all the Friday snow was gone at the village level on Saturday morning and that is in the middle of February! On the other hand, there are excellent snow-making facilities, so we didn't come across much ice on piste and generally felt that had it not snowed on Friday, we'd just stay on piste and still enjoy the runs.
The Laax village has a distinctive taste to it, with a new stone-clad buildings around the main station and a snowpark centre (we always want to come here in the summer; maybe this year??). There is also a lake, which is supposed to be quite good for swimming in the summer, so another reason to come here again.
All in all, definitely a resort we'll be coming to regularly, just hope that the climate improves to make it more snow-sure.
Flims Laax Falera Ratings
Overall: 4.0. Based on 22 votes and 19 reviews. Vote
(1) At least one overnight stop, (2) requires a whole day, (3) requires more than half a day – you may have time for a few turns (4) arrive by lunchtime and ski all afternoon, (5) there is a main airport within an hour of Flims Laax Falera.
Public Transport: 4.3
(1) There are no buses or taxis to Flims Laax Falera, (3) there are slow or infrequent buses / trains available, (5) getting to the resort is easy with frequent bus / train connections.
(1) An ugly resort in a bland setting, (3) average mountain views and resort, (5) a spectacular setting and a beautiful / historic resort town.
(1) No places to stay in/near Flims Laax Falera, (3) a few places to stay in the resort, (5) a wide variety of accommodation suitable to suit all budgets.
Cheap Rooms: 3.2
(1) No budget accommodation available, (3) just one or two hostels so book ahead, (5) several cheap hostels and pensions available.
Luxury Hotels: 4.4
(1) No luxury accommodation available, (3) just one or two luxury hotels so book ahead, (5) several up-market hotels in Flims Laax Falera.
Ski in/Ski out: 4.0
(1) The ski area is located far from any accommodation, (3) a free ski bus takes you to the ski area in a short trip, (5) Ski-in ski-out accommodation is available.
(1) There are no child care facilities at Flims Laax Falera, (5) the resort has excellent child-care facilities including at least one reasonably priced creche.
(1) Occasionally gets enough snow for skiing, (2) is often closed due to a lack of snow, (3) occasionally suffers from a lack of snow, (4) rarely suffers from a lack of snow, (5) Flims Laax Falera is snowsure even in the poorest seasons.
(1) Flims Laax Falera relies entirely on natural snow, (3) there are just a few snow cannons, (5) there are snowmaking facilities on all pistes.
Snow Grooming: 4.3
(1) There are no snow groomers at Flims Laax Falera, (3) occasionally some pistes are left ungroomed and in a poor state, (5) all the runs at Flims Laax Falera are groomed daily.
(1) there is nowhere to ski when it is windy or visibility is bad and lifts often shut, (3) there are some trees for poor visibility but main lifts sometimes close, (5) Flims Laax Falera is mostly in forest where you can ski in flat-light and windy days, lifts rarely close.
Nearby options: 3.6
(1) If snow conditions are poor at Flims Laax Falera, it will be poor everywhere nearby, (3) there are good alternatives within an hours drive, (5) other locations on the same lift pass provide a rich variety of snowsure ski conditions.
Regional rating: 4.3
(1) Flims Laax Falera usually has poor snow conditions compared to other resorts in region, (3) has average conditions for the region, (5) usually has the best snow conditions in the region.
Lift Staff: 4.3
(1) The staff at Flims Laax Falera are rude or unhelpful, (5) lift staff at Flims Laax Falera are pleasant, cheerful and eager to help.
(1) the resort is always busy and there are usually long lift queues, (3) it is quiet apart from occasional weekends and school holidays, (5) it is uncrowded and lift queues are very rare.
Ski Schools: 4.4
(1) No ski schools available, (2) one or two ski schools but local language only, (3) a few ski schools but book early for multi-lingual instructors, (4) plenty of ski schools and multi-lingual instructors available, (5) excellent ski schools with friendly multi-lingual ski instructors.
Hire and Repairs: 4.6
(1) Nothing can be sourced, not even ski-wax or ptex. (3) there are some ski shops but rentals need to be booked in advance, (5) good quality ski equipment can be purchased or hired and overnight repairs are possible.
Variety of pistes: 4.6
(1) The ski runs are featureless and unvaried, (3) the ski runs are varied but not extensive enough for a week, (5) Flims Laax Falera has diverse and interesting pistes including forests and high alpine terrain.
(1) Beginners can only watch others ski and snowboard, (3) a few gentle slopes but beginners will get bored in less than a week, (3) Vast areas of gentle terrain.
(1) No intermediate terrain at Flims Laax Falera, (3) intermediate skiers will get bored after a few days, (5) vast areas of cruising runs.
(1) Nothing for advanced skiers and snowboarders, (3) enough steep terrain for a few days with some good offpiste, (5) Enough steep terrain and offpiste areas to entertain advanced skiers for at least a week.
Snow Park: 4.7
(1) Not even a kicker at Flims Laax Falera, (3) average sized park quite well looked after, (5) huge park area and expertly crafted pipes, jumps and boardercross trails.
(1) No off-piste worth mentioning, (2) off piste is out-of-bounds, (3) some varied offpiste that stays fresh for one or two days, (5) a vast array of off-piste routes that can stay untracked for several days.
(1) There is nowhere to go for cross-country skiing around Flims Laax Falera, (3) there are some cross country trails available, (5) the area features many spectacular and well maintained cross-country trails.
(1) No designated luge or toboggan runs, (3) there are toboggan runs that open quite often, (5) Flims Laax Falera has long and well maintained luge / toboggan facilities suitable for all ages.
Mountain Dining: 4.3
(1) Nowhere to buy food by the pistes, (3) some places to eat up on the mountain but they are often busy and expensive, (5) there is a variety of excellent mountain eateries right next to the slopes to suit all budgets.
(1) Bring your own food, there isn't even a shop. (5) A wide variety of places to eat and drink in the resort, from fast food to fancy restaurants.
(1) Nothing to do, not even a bar, (3) there are a few bars in the resort but nothing special, (5) clubs and bars stay open until very late and have a friendly atmosphere.
Other Sports: 3.9
(1) No sports facilities at all apart from ski lifts, (3) resort has just a small public swimming pool, (5) resort has all kinds of sports facilities, including a full-size swimming pool.
(1) Besides the snow and walking there is nothing to do here, (3) the non-skier will find things to do for few days but may become bored after a week, (5) the resort area is a fascinating place to visit, regardless of winter sports.
Winter Walks: 4.2
(1) Very limited walking and no snowshoe trails, (3) a couple of designated scenic walking/snowshoe trails, (5) extensive and diverse winter walking trails for all abilities.
Ski Pass Value: 3.2
(1) A 1 week ski pass is overpriced compared to the number of lifts available, (3) the ski pass is averagely priced and covers a reasonable number of lifts, (5) ski passes are excellent value for money and cover a lot of lifts spanning a big area.
Value (National): 3.6
(1) Overall, Flims Laax Falera is one of the most expensive ski resorts in the country and not worth the money, (3) overall represents average value for money, (5) overall offers the best value resort in the country.
Value (Global): 3.2
(1) Overall, Flims Laax Falera is one of the most expensive ski resorts in the world, (3) overall it offers pretty average value for money compared to resorts from other countries, (5) internationally the resort offers excellent value for money.
November 03, 2013
Bridget from Switzerland
Great resort that just keeps on getting better, with significant investment made every year in new facilities. Snow sure thanks to the glacier, altitude and snow makers on the lowest slopes so you can almost always ski to Flims, Laax and Falera. Huge ski area with plenty of variety for different levels of ability. While you may need to stand in line for a bit to get up the mountain, queueing once you're up there isn't bad at all, even on very busy days. Good selection of restaurants, great views and friendly people.
March 15, 2012
christian from United Kingdom
Great resort, went here for the first time in Feb 12 and enjoyed it so much going back next weekend (March 12) for a long weekend.
Being a snowboarder I hate flat spots and at this resort I hardly came across any which makes snow boarding that much more fun.
There were days when some of the top chair lifts were closed because it was too cold, talking -30/-40 so understandable as these were chair lifts without covers and if for any reason there was a technical problem, you would not want to be hanging about up there!
The great snow season obviously helped but there were days where me and my girlfriend (who is Swiss and I am English) were the only ones on the slopes, as it looks like the Swiss only like to go out if the weather is ok, which was fine by me as I enjoyed having the slopes to myself! This is a great location and easy to get to from Zurich, another added plus point. We pretty much covered a big part of the whole area in a week but still could have done with more time! Can't wait for next week, even if it will be warmer, boo!
January 27, 2012
RB from Switzerland
Hi. This is my 5th season living here in Switzerland and have to agree with some of the recent comments. This though in fairness is due to the late winter which really did not start until mid December, ever since then I reckon we had average 75cm a week. It's been a strange winter with very high winds which has hampered the development of the resort. Right now it's amazing, last weekend - 70% of the lifts open due to the heavy snow fall and 70cm of fresh powder. Anyone who knows Laax will tell you means you're in for a whole lotta fun. Snowboarding here is fantastic.
January 27, 2012
Chris A from United Kingdom
I went to Flims last year, with the same experience as the others. Sunday was great no new snow, pistes in great condition lots of lifts open. Then it all changed, some new snow came, the weekend crowds left and they closed 70% of the mountain....and kept it shut ALL week.
I couldn't understand it, until I met a local restaurant owner. He told me that the lift company did it to save money while volumes were low!
Worse, the piste were left totally unabashed in what should have been amazing conditions. The one saving grace was that the off-piste was awesome. But we could not get to the majority of it due to lift closures!
I will never go back because of this, gutted.
January 05, 2012
JB from United Kingdom
Been in Laax for almost a week. What the other reviews say (at least the more recent ones) is true. It has been snowing for the past 2 days, but more than half the lifts have been closed today (around 80% closed yesterday).
Me and husband are snowboarders - low to average intermediates (depending on fitness!). We chose Laax because it is heavily marketed as a boarders resort. Which it is if you are a teenager who wants to play in the park and on the half pipe all day. There are also some designated off-piste runs which I'm sure are fun (if the lifts are open to get you up there!)
But the pistes have been in a horrible state all week. There had been loads of fresh snow for several days before we arrived but I guess they don't bother grooming them here, because any of the decent reds were full of huge piles of snow, with attendant icy patches and even some bits of grass showing through - which put paid to my carving practice! Also - pretty much all the "easier" runs are in actual fact cat tracks - narrow, flat - yuk! Fine if you are on skis I suppose.
I guess we were expecting the quality of places like Saalbach in Austria with those lovely wide motorways down the mountain, or any of the places we've been to in France or Italy - but the pistes instead are badly kept and often very narrow.
And the final kicker is how eye wateringly expensive it is here. A day pass is around 60 euros, 6 days around 300e (in Italy it's usually around 45 to 50 for a day, 200 to 250 for a week). We wanted to have a couple of lessons so we could exploit the off-piste but no way at around 180euros a time! (for 2 hours, 2 people. In Cervinia, Italy for eg this same lesson would cost around 80 euros.) For lunch a sausage and a bit of bread will set you back around 10 euros - anything more filling and you are looking at 18e and up. All the restaurants in town are the same. Dinner was routinely upwards of 75e for two, just the cheapest mains and a drink.
To sum up. We've made the most of being here - the amount of snow has been amazing, we've also been hiking and toboganning, and we resorted to apres-ski bought at the supermarket and drunk in our hotel room! But there are hundreds of other resorts around Europe that offer massively better value for money, better variety of pistes (especially for beginners and the less confident snowboarder) and much better kept pistes too.
I hope this review proves helpful for someone!
December 17, 2011
Luis G from Portugal
Maybe the worst ski holidays I had in the past 20 years.
We stayed from 12 to 15 December 2011.
Snow height was only 75cm, but surely we could have more than 2 chairlifts and 2 pistes open. Even the small gondola from Laax base station was closed; only the big one worked and we had to wait 30 minutes between each climb. Packed like sardines in a can, standing and smashed against the windows.
I went to the internet and all other surrounding resorts had 30% to 80% of pistes and lifts open. With similar snow height.
We complained but nothing happened.
I believe this is an aggressive profit oriented management decision. I will stay out of there and strongly advise to do the same. Then the lift system management will go home.
December 23, 2010
Maciek from Poland
We got back from Laax (Flims Laax Falera) a few days ago and we spent one week there. Regarding the skiing conditions it was very disappointing. When we had decided to go to Switzerland for the first time we had expected to reach the heaven for skiers. Unfortunately, we experienced the worst slope service ever in Alps (this was my 10th trip). First of all, although the snow cover was decent, most of the slopes were closed – only around 30% open. I understand this is a low season time so did not expect to have them all in service, but during my pre-season trips to Italy and France the situation was different: 70% open 30% closed.
But the more important thing is that the slopes which were opened were very poorly prepared. I can even say that threatening with injury. Such things like making the piles of artificial snow in the middle of track during poor visibility without any protection or warning as well as opening red/blue tracks without any preparation is unacceptable and not met in any other resorts. Besides the slopes which seemed to be prepared was also a joke. Already bumpy at 10:30 in the morning although there were rather few skiers during the week, besides the side parts of the tracks were left unprepared. Furthermore the resort is very popular weekend destination probably due to the easy access from the motorway so we expected that more tracks will be open at the weekend but nothing like that – only one more track was open so the slopes were totally packed.
So I totally agree with other comments, that the idea of the management of this resort is not to provide as good skiing conditions as possible but save as much as possible on fuel for the equipment. To summarize, although the accommodation conditions were absolutely brilliant we strongly recommend not to go there. Skiing conditions were disappointing.
February 01, 2010
Chris A from United Kingdom
First day on slopes at Flims Laax Falera (late January off-season). Sunday was awsome, was busy with locals but not too bad and all was good, some awsome pistes, really long, and well groomed. They had not had much snow recently, but pistes in excellent condition. Even found some untouched powder off-piste.
Now it gets strange.....
2nd day much like first with good weather, but now a bit icy even though we had a cm or so of snow overnight. A bit strange but hey.
It snows on 3rd day.... slopes in terrible condition more ice, hardly bashed at all, and 50% of mountain closed. I am confused, temps are all really low, why the ice, why closed?!
4th Day: snows more - 75% of mountain closed. No high winds, not a high avalanche risk. But "Adverse weather" cited as reason. This is getting irritating I have been a lot of places, this seems like saftey gone crazy!
5th Day: snows some more, lots this time now less than 30% open. The slopes should be quiet but now everyone is compressed into a small part of mountain. Pistes are awful, icy despite the snow, seem to be unbashed in places, doesn't look like any work has been done on them at all!
Last day: the answer. They finally open a section of mountain and we meet a bar owner from the village and he explains.....
During the off season at Flims Laax Falera, the lift company will close as much of the mountain as possible, this will save them pistebashing costs and lift running costs! During weekends and peak season all the mountain is open.
What a joke. We had a great holiday as were able to get off-piste in the designated zones which were awsome. But I dread to think if we had not had snow what we would have been forced to ride?!
Dissapointing attitude from the cable company, and the reason I would not go back.
December 30, 2009
Benjamin Steib from United Kingdom
Hi! I am currently in Flims (Flims Laax Falera) and am not impressed. This is my first time in LAAX (Flims Laax Falera). It is heavily raining. All the lifts are closed and you can't ski! Personally I would go to Grindelwalt (a nearby town).
Let's see the weather later!
PS: to be honest the resort is good but not the weather!