Expensive ski lift with more than half of the slopes closed. And those open sometimes closed 45min before the indicated time.
The restaurants are good but not exceptional for displaying such high prices. Apart from the snow park, which is unique for the stars of tricks with their feet in the air, there is no point in paying so much for a place that shows off more than it offers.
The resort is overpriced and not customer-oriented. We bought tickets wich had to be cancelled because of Covid. The refunded tickets where only available for one season. After we did not use it, it was lost, though we payed for it.
It's unbelievable that so many people pay these prices. Though there are a lot of alternatives.
One of the 15 resorts I’ve hit this year in Switzerland. And I’d have to rate it bottom of the pile. Expensive, average piste, kind of flat at the top, full of steezy snowboarders. Had fresh snow so had some good lines on the lookers left of the mountain. But I could name 14 better resorts and all are going to be a lot cheaper. On the plus, the lift system is up to date. But the lift placement is simply odd. Not sure what the profile of customer here is.
I have been living in Switzerland for almost five years and last weekend I went skiing in Flims/Laax for the first time. I don't want to comment here on the state and variety of the slopes or on the general organisation. I would like to give my opinion and draw attention to the ski pass upgrade offer called Blueline. The daily ski pass costs about 83 Francs and for 30 Francs more the Blueline upgrade offers the possibility to skip the queue at the start of the lifts. Unfortunately, this is to the detriment of skiers who decide not to pay for the Blueline, as the queue gets longer for them. This is annoying and I consider it unacceptable considering the cost of the daily ski pass. Beyond the practical aspect, I find the general concept very dangerous and tends to create two categories of citizens, series a and series b, with the excesses of the latter being to the detriment of the former. All this in the context of a sport which, unfortunately, can be already considered quite elitist. Fortunately, there are many other ski resorts in Switzerland where Blueline does not exist.
We had our eye on Laax for quite some time, but it was the first time we actually made it. Like most resorts around Chur (we've been to Davos, St Moritz, Arosa, Leizenheide), it is super easy to get here by train/bus from Zurich and takes about 2hrs30mins from Zurich airport. This is the same time it usually takes us to drive from Geneva to the Three Valleys, but much more comfortable.
We found all the locals, from the hotel hosts to restaurant waiters/chefs to bus drivers, extremely polite and friendly.
Our perception had been that this was mainly a snowboard resort with no flat runs, but we could see some flat bits where beginners got stuck. However, for intermediary boarders and above it's not really a problem. It was interesting to see that the majority of people are skiing, so don't be put off if you are a skier and think it's a snowboarders paradise, not great for skiing.
The ski area is fantastic, with a fair variety of slopes, from blue to black and excellent off-piste almost everywhere. It's not huge, and we did pretty much all the runs on the Saturday and hardly found any new ones on the Sunday (except the Falera area, which we never got to), but could have easily stayed for a couple of days more without getting bored with them. The runs are very well connected by a combination of chair lifts, bubbles, gondolas and some drag lifts, so you don't need to watch the clock too much if you are in the opposite corner of the piste map and need to get home on the last chair lift.
It snowed on Friday and was sunny all weekend, so we were lucky with the weather, but even on Sunday afternoon, we were finding plenty of untracked powder everywhere. The snowpark is the biggest we've ever seen, with some kickers the size of a two storey house, a massive half pipe and rails etc. Many of the blue/red runs have natural kickers in them, making them great fun to ride.
The runs are well groomed and maintained and the restaurant options, both on the mountain and in the villages, are quite good with good variety. The slopes were quite clear and sometimes we had the entire piste or off-piste to ourselves. Bizarrely, despite few crowds on the slopes, there were long queues almost at every chairlift or gondola most of the weekend. Perhaps, it was a busy season.
We found that the INSIDE LAAX app was very good. We got our lift passes on it (with a slight discount to the face value and no need to queue up) and it had some interactive functions. It could have done with a pdf piste map though, as the interactive one is not always great to read and requires data usage, which is not always good on the mountain. What was great though was the availability of Laax WiFi at every station or restaurant on the slopes, which requires no log in and connects automatically; this is not that common in the Alps.
The village of Flims is neat and tidy, a bit quiet away from the main lift, but has a couple of really good (if sometimes expensive) restaurants, as well as a couple of budget options like a pizzeria. Our hotel was a 10 mins walk along the road, which is quite flat, so no problem at all. What has been a problem is the lack of snow: the locals say that they haven't had a white Christmas for four years and all the Friday snow was gone at the village level on Saturday morning and that is in the middle of February! On the other hand, there are excellent snow-making facilities, so we didn't come across much ice on piste and generally felt that had it not snowed on Friday, we'd just stay on piste and still enjoy the runs.
The Laax village has a distinctive taste to it, with a new stone-clad buildings around the main station and a snowpark centre (we always want to come here in the summer; maybe this year??). There is also a lake, which is supposed to be quite good for swimming in the summer, so another reason to come here again.
All in all, definitely a resort we'll be coming to regularly, just hope that the climate improves to make it more snow-sure.
Great resort that just keeps on getting better, with significant investment made every year in new facilities. Snow sure thanks to the glacier, altitude and snow makers on the lowest slopes so you can almost always ski to Flims, Laax and Falera. Huge ski area with plenty of variety for different levels of ability. While you may need to stand in line for a bit to get up the mountain, queueing once you're up there isn't bad at all, even on very busy days. Good selection of restaurants, great views and friendly people.
Great resort, went here for the first time in Feb 12 and enjoyed it so much going back next weekend (March 12) for a long weekend.
Being a snowboarder I hate flat spots and at this resort I hardly came across any which makes snow boarding that much more fun.
There were days when some of the top chair lifts were closed because it was too cold, talking -30/-40 so understandable as these were chair lifts without covers and if for any reason there was a technical problem, you would not want to be hanging about up there!
The great snow season obviously helped but there were days where me and my girlfriend (who is Swiss and I am English) were the only ones on the slopes, as it looks like the Swiss only like to go out if the weather is ok, which was fine by me as I enjoyed having the slopes to myself! This is a great location and easy to get to from Zurich, another added plus point. We pretty much covered a big part of the whole area in a week but still could have done with more time! Can't wait for next week, even if it will be warmer, boo!
Chris
Hi. This is my 5th season living here in Switzerland and have to agree with some of the recent comments. This though in fairness is due to the late winter which really did not start until mid December, ever since then I reckon we had average 75cm a week. It's been a strange winter with very high winds which has hampered the development of the resort. Right now it's amazing, last weekend - 70% of the lifts open due to the heavy snow fall and 70cm of fresh powder. Anyone who knows Laax will tell you means you're in for a whole lotta fun. Snowboarding here is fantastic.
I went to Flims last year, with the same experience as the others. Sunday was great no new snow, pistes in great condition lots of lifts open. Then it all changed, some new snow came, the weekend crowds left and they closed 70% of the mountain....and kept it shut ALL week.
I couldn't understand it, until I met a local restaurant owner. He told me that the lift company did it to save money while volumes were low!
Worse, the piste were left totally unabashed in what should have been amazing conditions. The one saving grace was that the off-piste was awesome. But we could not get to the majority of it due to lift closures!
I will never go back because of this, gutted.
Been in Laax for almost a week. What the other reviews say (at least the more recent ones) is true. It has been snowing for the past 2 days, but more than half the lifts have been closed today (around 80% closed yesterday).
Me and husband are snowboarders - low to average intermediates (depending on fitness!). We chose Laax because it is heavily marketed as a boarders resort. Which it is if you are a teenager who wants to play in the park and on the half pipe all day. There are also some designated off-piste runs which I'm sure are fun (if the lifts are open to get you up there!)
But the pistes have been in a horrible state all week. There had been loads of fresh snow for several days before we arrived but I guess they don't bother grooming them here, because any of the decent reds were full of huge piles of snow, with attendant icy patches and even some bits of grass showing through - which put paid to my carving practice! Also - pretty much all the "easier" runs are in actual fact cat tracks - narrow, flat - yuk! Fine if you are on skis I suppose.
I guess we were expecting the quality of places like Saalbach in Austria with those lovely wide motorways down the mountain, or any of the places we've been to in France or Italy - but the pistes instead are badly kept and often very narrow.
And the final kicker is how eye wateringly expensive it is here. A day pass is around 60 euros, 6 days around 300e (in Italy it's usually around 45 to 50 for a day, 200 to 250 for a week). We wanted to have a couple of lessons so we could exploit the off-piste but no way at around 180euros a time! (for 2 hours, 2 people. In Cervinia, Italy for eg this same lesson would cost around 80 euros.) For lunch a sausage and a bit of bread will set you back around 10 euros - anything more filling and you are looking at 18e and up. All the restaurants in town are the same. Dinner was routinely upwards of 75e for two, just the cheapest mains and a drink.
To sum up. We've made the most of being here - the amount of snow has been amazing, we've also been hiking and toboganning, and we resorted to apres-ski bought at the supermarket and drunk in our hotel room! But there are hundreds of other resorts around Europe that offer massively better value for money, better variety of pistes (especially for beginners and the less confident snowboarder) and much better kept pistes too.
I hope this review proves helpful for someone!