Having said in my previous post (after much annoyance) that I would save my money and head across the channel, I couldn't resist the draw of a UK resort and returned 2 weeks later (29 Jan to 1st Feb) and had 4 great days of skiing/snowboarding at Cairngorm. The train was running on 3 of the days and it was really good - having seen the scale of the snow that had fallen onto the road I did have a little more sympathy. As the previous post says, with some more investment Cairngorm could be really good, and a real draw to the north of England/Scottish skiers where a drive across the channel is a little less convenient.
The people who have complained about the poor snow clearing and infrastructure at Cairngorm are completely correct. However, you have to remember that it is only the past two years that they have seen decent snow. Before that there were years and years of poor cover and the company running the mountain was struggling. Snow ploughs, and the operational systems to clear the road, need investment. Something that would not have been possible with the visitor numbers of the past decade. Hopefully, there should now be some money in the pot and things will improve. One thing that did annoy me when I was there at the end of January was the very poor bus link to Aviemore. One bus at 4.45 each afternoon is not acceptable. There is surely demand for a shuttle bus back and forth between 8am and 10am / 3pm and 5pm? A couple of quad chairs wouldn't go amiss either. Other than that Cairngorn is a fantastic place to ski. Let's hope the cold winters continue.
I can understand the ire of those who queued patiently to get up the mountain at Cairngorm, when the bad weather struck in December/January. I was trying to get up there to work and the lack of clear information was frustrating. I wrote to the CEO of CML with some constructive suggestions and received a very polite and encouraging reply. I agree that pressure should be applied to HIE and CML, but it should be in the form of constructive criticism. I have skied all over Europe and Aviemore and on a good day Cairngorm ranks with the best. I would ask the doubters and critics to give it another try. It will get better.
February 06, 2010
Robert Stewart.
from
United Kingdom
The Cairngorm resort is an amazing resort when they have the snow and the railway is open. However, I was up there today with a few friends. However, the resort is incapable of coping with large crowds when the railway is offline. This is obviously understandable due to the weather being out of anyones control. However, what is within the resorts control is the ability to tell people the railway is offline and not "on hold". A couple of my friends are beginners and not confident of using other uplift equipment. Due to massive queues it is pointless of them to stand in a queue for 45 minutes and then attempt to try uplift equipment. I love this place, but guys please be more efficient on notifying people if the railway is online.
You need to update your road status throughout the night when you have heavy snow!! I'm travelling for 5 hours before you tell me the road is not open!! Updating the status at 8am is no good!! Employing a driver to plough all night would do the trick, but would probably cost around £200 (roughly the money you lose from turning one full car away!!!!)
"the road will be clear by 7.30am, enjoy your day!"
NOT
"we will have a look at the road at 8am, not promising anything though...."
"the roads can be very bad, all cars with no snow chains in/on the vehicle will be turned away"
NOT
the roads can be bad, snow chains are advised...."
I find it remarkable that certain individuals do not pick up on what others are actually saying about Cairngorm, perhaps they are staff. They are not at all blaming the weather or indeed the commitment. It is more the lack of equipment being used at NIGHT when there is no wind. It is the fact they still charge £30 even if there is only a handful of runs open. The fact you don't get updates sometimes until you arrive there. There is some thing very, very wrong with the management just now and/or the local council that makes the decisions. I too have noticed this and I live in Aviemore and use the facilities. Come on guys listen to the public and learn from it. Strive for more positive reviews next year. This must be affecting local business.
To all the moaners and to add a wee bit of perspective: in 2006, at Val D'Isere we spent the first night in the sports hall in Bourg St M with 1000 people because the roads were shut. When we got to the resort we spent only 16 hours on the slopes in 6 days as the weather was so bad; sh*t happens when the weather closes in. Remember Cairngorm is classified as 'Artic' and the winds do blow like stink. I have had 16 days on my season ticket so far and drive 90 miles each way so not local and can only give credit to the guys up there. Do you really think they don't want us to ski.....
The Cairngorm Winter season 2009 - 2010 has been nothing short of amazing. The week beginning 17th January has seen many negative complaints on this website and I feel this is unjustified. People complaining because there is storm weather and an unprecedented amount of snow. This was only bound to happen. I feel that these people should maybe be aware of the risks that they are taking when choosing to go to this resort. The Cairngorm Mountain Team have done a fantastic job this season to keep this place open. I was up at the Ptarmigan yesterday and it was if it had been carved out of the snow. All the runs were in perfect order and it was some of the best boarding conditions I have experienced in Scotland for a few seasons. I think people need to remember that mountain teams will do their utmost to keep a resort open, however, they cannot control the weather. Scotland has had it very good this year so why complain.
I agree. We too were on holiday and what a very poor effort trying to keep roads/runs clear at Cairngorm. A bit of information did you know they can clear the A9 when there is drifting snow. This road is only 8 miles from you and they too suffer from blizzards at night. But I am sure you knew that already. Maybe you need a lesson from these people who can clear A9 over night.
Surely, the businesses in Aviemore and surrounding areas will ultimatley suffer long term. My advise would also be to go abroad. Or try learning from it and do something about it. Everyone understands bad weather conditions but, come on everyone, there is only so long you can use that excuse. There are days more can be done.
Take my advise, don't go to Aviemore (Cairngorm Ski resort) if you are travelling and want to stay there for the snow sports. They are not geared up to clear the snow quick enough on the roads and the runs. Pay that extra £200 and go else where abroad. I have just spent a fortune for a week at the Hilton Coylumbridge for a snow boarding week and didn't even touch the snow. Very poorly organised. I am sure it is very good for the locals when it is clear etc but if travelling there you will be very, very disappointed if there is a bit of wind as it blocks all the roads and runs and they take days and days to clear. Sure they are using buckets and spades.