If I could give zero stars, I would. However, shout out to the younger girl who hands out the snowboards downstairs and the older gentleman who was the greeter, they were seriously the only good part of my trip.
Willamette Pass double charged me and is refusing to give it back, took $496 out of my account instead of $248!! Their customer service is a joke, when I tried to email to explain what happened they were nothing but snarky and I was basically told “tough luck.” It has been a long back and forth conversation of them being rude and now they won’t even answer my email! I’ve tried calling multiple times which gives no option to speak to somebody and I even talked to them at the resort before I emailed and was told the refund would “take a while, try again in two months” by the front ticket lady.
Since they now won’t even reply I had to open a fraudulent dispute with my bank. Not to mention while we were there every employee was down right rude (apart from two people we interacted with mentioned above) and acted like they hated their life or would rather be anywhere else. The lift operators were not attentive at all either and we saw a lot of “almost accidents” which we seriously so scary to see. This was my first and last time coming here. I’d sooo much rather spend more money traveling to Mt Bachelor than ever, ever return here. At least there I know they have integrity as well as their customers safety as a priority.
It’s been over a week since I posted this same review on their Google and Facebook. The owner appears to have ‘liked’ only the good recent comments, I’m still being blatantly ignored! This is outrageous. Out of all the money they made that day and they’re still refusing to just refund the extra $250 they charged me!
Willamette Pass is a fantastic place for a wide range of skiing. I grew up skiing in CO. I recently decided to teach my family (wife and 3 daughters, 6, 9 and 11) to ski. It's been a fantastic resort for us.
The greens are ideally organized. The bunny hill, Sleep Hollow, is actually long and steep enough to teach new skiers how to turn. Likewise, over on the twilight lift, Duck Soup is a perfect 1.2 mile long beginner run (and what I love to warm up on). There's no blues or black runs cutting through it (so you have experts or crazy teenagers flying by). Sally's Way and Peek-a-boo get moderately more difficult. So, from terrain perspective its great.
For more advanced skiers, there's double diamonds like RTS or a 15 foot cliff on the north side. There's long groomed blues like Endurance. Because there's no lines, I can easily drop the kids for a lesson or lunch and ski myself silly for two hours.
The only negatives is that the resort is low enough that sometimes the snowpack can be low or the snow can turn to rain. But that happens everywhere in OR. Not everywhere can like CO (where you have base elevations at 10,000+ at several resorts). But if you are from Eugene, and want some beautiful views, reasonable prices, and terrain for a wide variety of skiers, you can't do any better than Willamette Pass.
When it has good snow it's great. But beware their snow phone line for conditions is unreliable, will tell it's great and you get there and it's raining. Been coming here for years and have good memories, but again make sure you get an accurate weather report, it does struggle with good snow.
I've skied and boarded a number of places--all over the ice coast and a fair few places in the PNW, around Colorado, in Australia and New Zealand, and at some very nice mountains in Austria--and I've never been anywhere that's better value for money. Certainly, there are longer runs and more beautiful vistas out there, warm gondolas and cozy lodges. Of course there are--this just isn't one of the big mountains. But, for a small mountain, Willamette Pass is flat-out incredible. Some good steeps and great powder stashes that don't get played out too quickly, long enough runs to be ready for a hot chocolate after three or four, pretty stunning views of Diamond Peak (even from the beginner side of the mountain!) and the Sisters, lots of quality snow (as long as it comes down cold--the Cascades just aren't as high as the Rockies or Alps), and reasonably quick lifts sheltered among the trees. But best of all? You can head out on a bluebird day after a big dump--an hour and a half or so from Eugene--find the parking lot full and the overflow lot half full, and still not ever actually wait in line at the lift. Willamette Pass is so good I almost don't want to tell you about it. (Oh, and did I mention that a season pass is an unbeatable $350 for full-time students [even grad students]?)
Downsides? The lodge basically sucks--very minimal in terms of amenities, and often a bit chilly. There's no ski village, etc. Basically, the downsides are all the things you might be looking for from a major resort. Willamette Pass doesn't have 'em. On the other hand, it's close enough to Eugene or Bend to make a day-trip painless, and the rides feel, on the whole, way more like a big mountain than a small one.
Yes, I like Willamette Pass a lot in winter when it has a little bit of snow, but it has no snow yet I will go skiing at Willamette Pass all the way from Bonn to Frankfurt to Denver to Portland to Redmond, where I stay with my family and go skiing at Willamette pass. But I can only do this if there is enough snow, so otherwise, I will have to go to Mt. Bachelor because I already have my airplane tickets.
December 11, 2011
Kelli Ross
from
USA - California
I cannot wait to go, but there is only 15 in. of snow at the base so far this year. Success, Amber's Way, and By George are my all-time favorite runs-- and I've been to Mt. Bachelor, Mt. Hood, Hawaii, Switzerland, and Colorado to ski. That's how much I love Willamette Pass.
November 12, 2011
Bobbi Park
from
USA - California
I love Duck Soup. There's a shortcut from it over to By George which has a little string of flowers around a tree for a kid from Eugene who died. It's usually icy, but it's hidden and special and so much fun.
The bunny slope is so easy I could sleep going down it. However, when I was eight, I though Sleepy Hollow was the most amazing thing ever and I would race my little brother down it all the time.
Also, the hot chocolate is good. Scalding hot, but good.
My school went skiing to Willamette Pass and it was, as always, amazing fun and runs. I wish there were a few more, and the parks weren't anything special. My favorite run is Kaleidoscope/Rosary Run, but I also like Eagle's Flight and the shortcut on it over to Good Time Charlie.
Overall, it's a great place to learn to ski and even has some challenging runs for good skiers, like RTS, a double black diamond.