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Visitor reviews for Mount Buller Ski Resort
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(NOTE: Reviews may be edited by our content team for the purposes of ensuring accurate and relevant information)
(NOTE: Reviews may be edited by our content team for the purposes of ensuring accurate and relevant information)
Latest
November 12, 2019
David from
Australia
David from
Australia
Wonderful experience. If you book a couple of weeks ahead you get the best value. Definitely stay overnight or go on a weekday, don't do a day-trip on a Saturday. Best terrain in Aus by far, but sometimes the snow early in the season can be unreliable. That's why I always go in September. Luckily, they also have a top notch snow-making system. Best apres-ski in Aus as well with the main nightclub open 'til 3am every night. Avoid driving up and back in one day on a Saturday or Sunday and you'll have a fantastic time.
July 11, 2019
Richard from
Australia
Richard from
Australia
2nd time here and the last. Weather was shocking and when we finally gave up on the slopes as many did there was a massive queue out in the freezing hail and rain. No cover and no information given. Buses just stopped for an hr and everyone just left to queue in this weather. Kids shivering and crying and adults furious. They could have said take cover for an hour. Terrible experience - will never return. Someone will die there.
July 22, 2018
Matt from
Australia
Matt from
Australia
Arrive early as carpark can fill and even if you have a pre paid parking ticket you will be turned away. A lot of 1st time day trip buses. If staying overnight be ready for the most expensive taxi of your life. The taxi and buses are run by a separate company. I took a small backpack for over night gear and got told I wasn't allowed on the bus and had to get a taxi. I just got Northside chairlift instead. Lifties are good and friendly but very poorly managed. Lift lines are chaos with a lot of pushing and shoving and half full or empty chairs going up. Once you get past this the back side of the hill is great and some nice lines can be found. All said, I have a season pass and keep going back. Just know what to expect and be ready for it, haha.
July 07, 2018
Marjorie from
Australia
Marjorie from
Australia
September 24, 2017
Michael from
Australia
Michael from
Australia
Last time we went, we got a great ski instructor. His name was Thomas Z. Yesterday, we got the worst instructor ever. His name was Leon G, a middle-aged man. He was rude to my kid and few others in his class. Next time you go and get this instructor, get a refund. Remember this name: Leon, worst instructor ever.
July 12, 2017
Marcus Rose from
Australia
Marcus Rose from
Australia
I've been skiing at Buller for over 50 years. When the snow is fresh and the sky is blue Buller steps are as good as anywhere in the world, although much shorter. That doesn't matter as you just ski more runs.
The trouble is that Buller doesn't get good snow often, and the weather is windy and foggy more often than sunny, although visibility on the Southern slopes is almost always good.
A few years back Federation was extended and the poor snow now limits the usefulness of this run; its shorter and the Southside lift is not much good. This was the greatest black run in the mountain stuffed up.
Car parking and jeep access is now a scam as many comments correctly point out. There is a Nazi mentality and very poor customer service. Also, there is room for hundreds of 4WD vehicles on and off the village roads but they are kept clear for the jeeps (that could still work with parked cars but they haven't figured that out). The decision makers just feel panicked by the idea. They obviously haven't been to any European or North American resorts.
The mountain chairlifts are on the whole an odd collection that stop frequently. For some reason a Howqua Summit chairlift cannot get off the drawing board, despite that being a no brainer for advanced and beginners alike (and in an area that gets good snow and retains it). The poor cash flows from a short season don't help, but clever managers would canvass the government to build this tourist opportunity, or just prioritise better.
Food on slope is a huge stuff up. Kofflers and Tirol Cafe both under delivering, although Kofflers is run by lovely people and is amazing for getting the food out but the building needs to be replaced. Tirol food is also fine, but takes 30-45 minutes to get it and there is no room to sit inside. This whole situation is appalling.
The village is quite ugly due to poor planning. It interferes with the ski slopes, and the architecture and arrangement of buildings was designed to be unobtrusive, as if ashamed of what it represents. The planners must have never skied Europe or the US.
Buller: can't live with it or without it. It's easy to get to, ugly and problematic, but when it's good it's great.
September 02, 2016
Nick from
Australia
Nick from
Australia
If you're looking for a place where $50 notes magically turn into $5 notes, then Mt Buller is the place for you. If you are seriously into your skiing and want to stay away from rain and made snow, save your pennies and go overseas. Mt Buller has not got the balance correct between overcharging for everything and expecting people to be happy when there are poor snow conditions. Whilst they can't control the weather, they might consider adjusting their prices! Improve the service and don't expect a family of 4 to pay $1000 per day for lift tickets and ski hire to ski on man-made wet snow!!
June 26, 2016
JK from
Australia
JK from
Australia
On a global scale, only Perisher (NSW) comes close to being large enough to be comparable to a Euro or US resort. When Australia has a decent snow season (albeit a short window) the resorts of Perisher and Thredbo (NSW) and Hotham, Falls Creek and Buller (Vic) are all great resorts with quality infrastructure, plenty of fun and challenge. Yes, they are busy, yes, they are short(er) runs than most Euro and US resorts but they are still a great day out.
Mt Buller has the advantage of being less than 3 hours drive from Melbourne (shortest trip from CBD to any of these 5 major resorts) which can be crazy busy on weekends but when the snow is good enough, the lift network copes very well at keeping the queue times down across most lift lines. From my experience, Hotham has far worse queues given its layout and far fewer lifts in total.
Other advantages at Buller vs the rest is its solid snowmaking network. With a new snowmaking dam penned in for '17 or '18 which will expand water supply and then the planned guns added to Standard and Wood Run the Victorian resorts won't even come close to the terrain available in weaker seasons.
Aside from snowmaking, a greater % of the total terrain can also open on a lesser base than other resorts. A 80cm base sees 90% of the resort open and only a handful more cm and Federation is open top to bottom which usually means the whole resort is open. Hotham, by contrast, needs at least 125cm to be fully open.
From a terrain perspective, I argue that Buller has good (or better) terrain than Falls Creek and Perisher and matches Hotham and Thredbo for steeps/technical runs.
Lastly, lift prices. Having come back from Park City Utah (inc Deer Valley), the lift prices are no more expensive than the established US resorts (Deer Valley was US$135). Let's face it, skiing isn't cheap. Yes, you could go to NZ or Japan for cheaper prices but nothing beats a cold Aussie beer atop Tyrol cafe or Koflers when the sun's out and the snow's ready to tear up!
July 03, 2014
John from
Australia
John from
Australia
Mount Buller is just 3 hrs from Melbourne. We hired a 4x4 car and drove up there arriving mid afternoon. The “Mt Buller whoever people” herd you into a god forsaken carpark about a couple of km from Mt Buller, in the ice and snow. They then proceed to herd you into “taxis” (we call them Toyota personnel carriers). Then, with your luggage thrown onto roof racks and not secured in anyway, they drive you to Mt Buller for $18.50! No choice here? We were then dumped at the foot of two flights of steps up to the hotel, the lift then takes you up to the lobby; after, of course, you have dragged your own bags up the icy steps.
After a 5 day stay we left at about 815am. The steps out of the hotel were now treacherous (as one of the employees said on arrival, but did nothing about). Our “taxi” arrived and we discovered that there is more than one carpark! Nobody had told us this, issued us with an ID ticket or anything. As visitors how would we know? Luckily, we remembered it was on the right hand side of the road as you came up the mountain. So off we went again with our luggage on the roof rack and again not secured. We arrived at the carpark a few minutes later, there were two other groups there also with taxi drivers, All the cars in the carpark were not just covered in snow but had snow pushed up against the rears of them by whatever vehicle had “cleared” the carpark. All of the taxis left. We asked our driver what we were supposed to do to clear our car, he suggested we start on the roof. He rapidly left also. Now as the snow was actually more ice than snow, and had been pushed up over the rear doors, starting on the roof was a little ridiculous. Without aid or tools how could people dig out cars in this state? We had a mobile phone so called the hotel, they had no interest at all. Stranded, with no means to dig ourselves out, eventually after 2hrs and the 3 groups helping each other we got out. No notices anywhere as to whether we needed to fit chains; was the road blocked? Had there been snow since it had been cleared last; how would tourists know? It turned out the only snow was around the cars in the carpark. Again, why is all this left to chance. What sort of place leaves its money earners to “get on with it?”
I know of no other State in Australia where so called taxi drivers would deliberately abandon people in a frozen waste with no tools and no means to return to safety. As I understand it taxi drivers have a duty of care to their fare paying clients; certainly normal human decency would require someone to at least assist. Knowing this was the case before we even got to the site, these people are local and very willing to take your money. They, after all, would be doing this every day. We were total strangers and at the mercy of those around to advise us. I am ashamed to say I am an Australian. I know for a fact Western Australians would never leave ill equipped persons in this state.
When we hired the 4x4 in Melbourne we asked whether we needed anything for the journey to Mt Buller. We were told to collect snow chains at Mansfield; we were given no indication that we would be left/abandoned in a snowfield. When we collected the snow chains we asked for a demonstration on fitting them; again no indication that we could need a shovel to dig us out before the snow chains would be of any use!
As I understand it, people involved in such industries, where clients could be at risk, have a duty of care to inform or assist. We, as with the others present, had no knowledge of circumstances or requirements; that is the responsibility of those making money out of these ventures, well at least in other States.
It is also illegal to carry “a load” unsecured on the roof of a road vehicle, I think this shows both the attitude of and the standard of these ”taxi drivers”.
A wonderful holiday ruined by those responsible for the safety and wellbeing of the tourists they are only too eager to take money off.
Be warned; try NSW they, at least, know what is correct.
Mount Buller --- Don't bother.
Nearest