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Visitor reviews for Snowshoe Mountain Resort Ski Resort
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(NOTE: Reviews may be edited by our content team for the purposes of ensuring accurate and relevant information)
(NOTE: Reviews may be edited by our content team for the purposes of ensuring accurate and relevant information)
Latest
April 30, 2023
rergi from
United States
rergi from
United States
It is a good mountain comparing it to surrounding mountains but is falling behind. No new lifts in what seems to be decades. Ballhooter lift is in major need of an upgrade, as just about everything ends there. Ballhooter lift breaks down frequently and needs to be much more than a 4 person. Lift staff are very nice though. Eating options are great, from cheat mountain to even a Starbucks, anyone could find something to eat here. Along with this, the resort is struggling with snow. It is doing better than regional resorts, of course. But, it had an average of 160 inches of snow a year, and only got 30 this year, and 90 last year. And snow-making has not always been able to keep up. Glades are amazing when open. Take Knot Bumper glades for example. Steep at the top, flowy in the bottom, with some jumps mixed in. And you can find powder stashes weeks after a storm in any of the glades, marked and unmarked.
April 11, 2022
DK from
United States
DK from
United States
I was phoned by someone on staff at Snowshoe Resort when I first got into the Pedestal House. They told me the couch in the living room was broken and couldn’t be replaced before the end of my stay. She said she’d be refunding me $250. I contacted management (they replied only to confirm my $250 refund went through then subsequently ignored me) regarding the list of additional issues below. It was really disappointing and now even more so that I’m being ignored. I will never go back. This resort used to be “four star quality” and classy. Now it’s clearly just your typical overpriced motel-type service with zero customer service. Below are the issues I had. Don’t waste thousands of dollars and 30 hours driving round-trip like I did.
(photos available of the below items upon request)
- broken couch in living room - $250 refund promised, received
- other small loveseat in living room dirty and worn, not useable (the above two items left one single chair to use in the living room of a full cabin for the duration of the stay…one chair for a cabin that sleeps 6-8 people)
- fireplace knob hanging out of the wall upside down by one wire while the other wire was sticking out exposed (I called the customer service number at the mountain right away and was told to use the timer knob…that was hanging out of the wall - with electrical wires exposed - and not connected to the timer knob!!. I gave up explaining after the second try.)
- fireplace wouldn’t work at all without taking off the maintenance access plate and using the manual operation switch (had to secure the timer knob exposed wires so as to prevent shock and fire hazard)
- kitchen rug tried to kill me several times since in front of the fridge it slides on the floor like ice and none of the rugs had anti-slip mats underneath - being that they’re immediately next to the stone counter-top, they’re asking for a wrongful death suit
- really strange / creepy set up with a piece of carpet “blocking” access to the basement or vice versa, blocking someone’s access to me above - freezing cold air coming through and without access to the basement, serious security concern (a literal piece of carpet will not keep an intruder out - how do you people think this is acceptable in a $3k cabin at a ski resort?!?!)
- one tiny parking spot for a full cabin with solid ice down the 45 degree hill to the house gangway (no other access to cabin)
- living room floor gross/sticky in front of sliding doors two full feet across - cabin was clearly not cleaned
- dirt / trash on carpet just under edge of bed in master - again, clearly not cleaned or eve vacuumed
- foam perimeter seals on living room windows falling / hanging out in foot-long pieces
- kitchen and entryway floors very uneven to the point that I went underneath the house and inspected the foundation and pylons as a risk engineer out of safety concern. The entryway slopes down towards the gangway, and the kitchen floor slopes two other different directions, one side goes down toward the fridge on that side of the kitchen island and slopes down the other direction on the other side of the island (picture a gable roof with the kitchen island being the peak).
While one, maybe two of these things would pass for ok, I do
not feel I got what I paid for considering them all. I requested consideration for increasing the refund amount and was ignored even after I followed up twice. I have always loved the resort, this being the first time I chose a cabin over one of the lodges, but I was sadly disappointed with the experience. What a complete waste of a huge amount of money and huge amount of time. Don’t waste your valuable money and time like I did and then get ignored when you ask for help.
(note from editor: names not included in reviews.)
March 02, 2022
Alex Lee from
United States
Alex Lee from
United States
I have been skiing here since I was just 2 years old. Its seasons tend to go in patterns. It goes from great season to bad season, to meh season, and repeats. Snowshoe has an amazing variety of trails. For beginners, head right to Silver Creek. They have little to no lines, and there is plenty of beginner terrain. For intermediate skiers, the Ballhooter lift is a treasure trove. You can access more advanced blues like Gandydancer, and on an icy day, Spruce could pass as a black diamond. When they get huge dumps (2ft+), Knot Bumper Glades is golden. It is steep at the top, and there are rollers at the bottom. Sawmill glades are steep all the way down. And a couple of days after dumps you can find un-touched powder in Sawmill glades. There are also two lesser-known glades, not labeled on the trail maps. Skipjack Glades is the best glades on the mountain. They are steep as a double black on the top, and there are very tight, very thrilling trees at the bottom. Then there is a very small one named "Shaver's Coulier". Although it is so short, you will get a thrill out of it. You drop in on it at the top of Gandydancer. The very top to be exact. The entrance is wedged between two yellow padded snow-blower hook-ups. Once you are drop-in you are going practically straight down with no trees around you for about 5 seconds. Then you get into tight trees, which will give your legs a killer workout. There are two routes you can take. Upper Shavers Coulier, and, of course, Lower Shavers Coulier. Lower Shavers Coulier gives you amazing speed, and you can fly through tight trees all the way down. If you take Upper Shavers Coulier, you can enjoy nice untouched powder, as most people don't know about it. Upper Shavers Coulier is steep, but if you take the right route, you will go at a nice leisurely pace. Both routes spit you out onto a crossover between trailed, but the only trail you can get down from the crossover is Gandydancer. If you are looking for steep, long trailed head over to Western Territory. Western is only Black Diamonds, with one Double Black, the only one on the mountain. There is one marked glades trail on Western. It is a bike trail that is used during the summer and was used during both MTB World Cups held at snowshoe. To wrap it up, I will now comment on snowshoe's terrible terrain parks. The only one worth mentioning is Evolution park. But that is the advanced one. The Silver Creek terrain parks used to be snowshoe's crown jewel. But now they only open the two small ones, which have declined rapidly over the years. The big one always has blown snow on it, but it is not even open at all. And, finally, the Progression Park. ICK. It is the worst one on the mountain. The jumps are terrible, and there are only short, wide rails. Progression Park is meant for beginner park skiers, but it barely has anything on it to learn on. Apart from the parks, Snowshoe is an amazing place for beginner and advanced skiers alike.
January 19, 2017
R from
United States
R from
United States
Nearest