This is the most irresponsible business I've ever seen. On Saturday I arrived to pick the ski equipment I had pre-booked on their website only to be told after a 40 minute wait that they didn't have any poles left. I was confused and explained that I had pre-booked and already paid for them. No apology, explanation or attempt at resolution was offered; they just barked at me that I could take the skis without the poles, or go home. I've never seen such ignorant staff in a public service business in my whole life. I understand that workers can get overwhelmed on a busy day, but for goodness sake, you have to take responsibility for your reservation mistakes, and train your staff not to be so disrespectful!
I discovered Ski Wentworth during a beautiful sunny day. I must admit I had a wonderful day there. Of course the vertical drop is not comparable to Chamonix or Whistler but it offers some really nice and diverse slopes all very well groomed. The lift system (a quad chairlift, a T bar and a magic carpet) even if a bit slow is able to distribute all the skiers and snowboarders on the different trails without waiting time. Even if this was a busy Sunday we had the feeling to be alone on the trails.
The Lodge is a very large but warm place to enjoy a hot chocolate or your own tea and cookies while unfreezing your feet. The cafeteria is a self-service offering different delicious meals. The Ducky's bar is also a nice place to enjoy a small après-ski drink with a nice view on the slopes.
The rental shop is well organized but all the skis are probably more than 5 years old and were not really well maintained.
If you want to enjoy the nice winter weekends skiing in Nova Scotia, Ski Wentworth worth the money.