Our first trip to Blue Mountain Resort was a pleasant surprise. During COVID we felt safe with all staff and guests wearing masks (some needed reminders at the lift).
The skiers were kind and having lots of fun as were we. We even found the limited glade area and will be back when more snow arrives.
The automated ticketing was super easy.
Thanks for a very positive experience.
Risk your life, total blatant disregard for the customer. Blue Mt is a local ski area frequented by high school and college kids looking to see who can get down the mountain the quickest. It's dangerous! Ski at your own risk. The management has a total lack of regard for the customers. My wife and I recently visited and spend $170. We used our credit card to purchase a $7 locker. It did not work properly so we decided to put our bags in the car. We approached the ticket counter staff who told us, "too bad", no refund on the locker. I asked to speak with the supervisor, she abruptly refused to refund the money. At this point it had nothing to do with the money, it was about the principle. I asked to speak to the general manager. Now it gets worse. The ticket counter supervisor left and never returned. Yes, I stood there at the window for 45 minutes waiting for someone to address this issue. Their blatant ignorance not only effected me but as I was occupying one of two opened windows the line waiting to purchase a ticket tripled. The line to buy tickets had to be 50 plus people and over an hour at this point. The funny thing here is they're not going to get the $7 anyway because I'm just going to dispute the charge on my credit card. Avoid Blue Mountain!
February 09, 2010
Jeffrey Dostal
from
USA - California
For small mountain skiing I think Blue Mtn (Blue Mountain Ski Area) is the best in the Pocono region. I have skied Elk, Camelback, Jack Frost, Big Boulder and Shawnee and Blue is much better in all respects: challenge, variety, lift capacity, terrain parks and food service. The only thing lacking is lodging.