I totally agree with another review that says the resort of Montgenevre is superb but that TJM Skitopia are shocking. This company were actually responsible for losing our ski boots before the first day - we never found them and had to claim through our insurers and lost out on having to pay an excess. They transferred our luggage from the car-park to the hotel yet didn't think it was their fault. Their hotel was staffed by inexperienced students and the food was awful. They sent us to a local ski shop to hire boots and were told Skitopia owed them so much money they refused to supply us! It was only when I hassled the Skitopia rep (I think his name was Steve) that they agreed. The boots were of the lowest quality and actually caused our feet real problems. As there were other items stuffed into the boots, we had no underwear, shower gel or creams - we had to buy the lot. Skitopia weren't interested and I had to badger them every day just to get them to show interest. Once back in England, despite correspondence from me and 'phone calls, Skitopia displayed arrogance and a 'couldn't care less attitude'. I followed this up with ABTA but they were pathetic and a waste of space. My advice - avoid TJM Skitopia like the plague.
Montgenevre is the best resort I've been to so far.
Snow was great, the international ski school (APEAK) was really helpful. They looked after our children in small groups as we were "tracking" the mountain with one of their guides (Mat). Nightlife was pretty poor but wasn't there for that.
Simply a great family resort.
Awful, awful TJM Ski Topia! :-( I am truly upset after our experience with them. Like another reviewer, I have no qualms with Montgonevre whatsoever and actually think it's a fantastic resort for skiing, but please avoid this company at all costs. The hotel was so poorly kept it was upsetting. This hotel is meant for school children and there was exposed wiring that looked dangerous, showers flooding the floors and carpet trims sticking out 10cm above the floor, not to mention missing pieces of timber on the balcony rails. Bed sheets so old and thinning just to breath on them would add to the already existing holes. It's only a matter of time before a serious accident occurs and I'm certain you won't be getting any sympathy or cooperation from them. I wrote to Ski Topia's head office with my concerns and also received no reply. I waited and waited and it was only once I pushed it slightly again that I received a sharp, unapologetic response claiming something along the lines of 'you get what you pay for' and they 'aren't a luxury tour group'. I'm certainly used to roughing it once in a while and am happy turning a blind eye to the odd niggle here and there but it really was so appalling that I can't just ignore this one. Once they have your money, it seems they've done as much as they feel necessary and will go no further. Shame on them! I also had a chat with one of the staff members and it turns out that very few, if not all of the staff are NOT security checked to work with children despite promises to the effect on their 'squeaky clean' and professional website. Putting out my feelers around the rest of the resort it quickly became apparent that for whatever reason TJM Ski Topia are extremely poorly viewed. The majority of annoyances came from other companies with TJM Ski Topia's failure to meet financial commitments and their awful people skills i.e ice rinks. ski higher shops, ESF etc to the point where TJM Ski Topia may be axed from using these services, if not already. Anyway, there is more but I'll stop. Please avoid.
Following my last review of Montgenevre there are a couple of differences this time. Not to the resort, it was fantastic, great snow, small queues (even in Feb), great new lifts, ESF great etc. Skitopia were shocking this time, the organisation was dire, 3 ski shops for kit, rooms not ready, in fact the allocation for my school group was wrong. Having complained to the resort manager still nothing sorted out, letter to Skitopia; no response until 9th June (only under duress from ABTA) but still no apology or recognition of poor service. Once they have your money they don't want to know. Have a look at tripadvisor to see equally disatisfied "guests". Montgenevre absolutly brilliant, Skitopia not.
Visited Montgenevre during March 2010. The perfect holiday with great weather. Basic chalet but with the best host and hostess who made wonderful food; learnt to ski too! The only bad thing during the holiday was Death Valley which we had to walk down to get to the slopes.
Do not book with ESF. They really messed me about, and I'm writing to them with a lawyer to get my money refunded. They're great if you have no issues, but as soon as you do, they don't care. They promised to refund me and then just changed their minds. Watch out!
We visited Montgenerve in December. Yes, we were there for Christmas with lots of snow even on Christmas day. Montgenerve has lots to offer and even the children had the best time ever. Pretty scenery with the unspoiled villages and the locals were top class. This is the place to go and we hope to return again one day. We still dream and wish we were there skiing the pistes.
Visited Montgenevre early Jan 2009. Very snowy this year with excellent conditions for skiing both on and off-piste. Lifts are very efficient with no waiting. Very Quiet on pistes. Typical French prices in resort but who cares. For a quiet relaxing ski holiday Montgenevre is great. We will be back next year for sure.
Well folks, if you think you have skied Montgenevre, think again; the new lifts installed offer some of the best off-piste to be skied. Any skier will love it. The views at Montgenevre are just fantastic and with snow and sunshine, what more can you ask for.
I have just returned from taking 40 12-14 year olds for a week in Montgenevre, staying at the Golf et Neige with TJM Skitopia. We had a brilliant time, the slopes were fantastic and brilliantly kept even though the weather was a little spring like. The range of slopes was excellent and enough to challenge all levels both on and off piste. ESF were excellent with my pupils (although my own children were with A-Peak as they were excellent with younger children in smaller classes). TJM Skitopia were great especially the resort manager, Steven and our Rep Kaz. They all worked very hard to make out visit very special.
The off-piste skiing from Eagles Rock was excellent and certainly a challenge for the more advanced skiers in the party.
The accommodation was excellent with great access to the pistes.
As a resort this is the best I have been to. Quiet, very friendly, a wide ski area and wonderful for families. I would certainly recommend the resort to anyone but especially families and beginner/intermediate skiers.
December 2007
Travelled with Rocket Ski who were excellent and stayed at the Chalet L'ourson which was basic but very warm, clean and provided good food.
Snow this year was fantastic and we enjoyed bright sun and blue sky every day, which obviously added tremendously to our holiday.
The resort is great for intermediates and beginners but if you are looking for very challenging skiing you may get bored after a few days and will need to get onto the nearby Milky Way - best advice would be to hire a guide as we did who took us to places we wouldn't have found ourselves and proved plenty difficult.
Overall, this is a very good resort and is highly recommended for family holidays.