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Visitor reviews for Cypress Mountain Ski Resort
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(NOTE: Reviews may be edited by our content team for the purposes of ensuring accurate and relevant information)
(NOTE: Reviews may be edited by our content team for the purposes of ensuring accurate and relevant information)
Top rated
February 09, 2022
Charlie from
Canada
Charlie from
Canada
As a season pass holder and dad of three, I'm a fan of Cypress. A good mix of terrain for adults and kids, and lots of snow.
There have been a lot of recent negative reviews, some of which are a little unfair. If you want to ski Cypress on a bluebird weekend day, be prepared for crowds. On the other hand, many weekend days so far this year (with less perfect weather) have had lift queues of 15 minutes or less, and week days are mostly quiet (as long as schools aren't closed). Arrive before 9am if you want to avoid a long walk from the car, but if you're organised it's a lot better than some make out.
January 07, 2022
Garth from
Canada
Garth from
Canada
I am amazed that more has not been written concerning the issues at Cypress Mountain, as those opinions expressed in early January 2022. There has been a total disregard for the public who have invested a lot of their time and money to go to Cypress to try to enjoy a day on the slopes. It surely is an example of Corporate irresponsibility and arrogance. I feel sorry for the many hard-working lift-operators, kitchen staff, equipment operators, etc. doing their best to provide a service to the thousands of ski enthusiasts. I also was at Cypress Mountain on Tuesday, January 4. I got only two runs in before 12:00 noon. While it's understandable that avalanche concerns were responsible for delays, understaffing and/or selling too many passes surely must be an issue. Sky Chair was closed, which is understandable but Midway was not open, nor was Raven Ridge. The website that morning stated there would be slight delays in opening Lions and Eagle chairs. The Lions Chair did not open until 12:00 noon. I was at the hill from 9:00am until 2:00pm and got only five runs in. I would be fuming if I had to pay $120 for a one-day lift ticket. The snow was fantastic but no one had an opportunity to enjoy it...... I returned to Cypress on Wednesday, January 5. It was also a frustrating start to the day as only the Eagle Express and Easy Rider were open at 9:00am. Midway chair was closed and the Lions Express Chair did not open until after 10:00am. Parking lots were full once again. Thankfully, the Raven Ridge eventually opened and I spent most of my time there but I feel for the hundreds of families who went up for the day and had to endure very long lift lines on the only two chairs open(except Easy Rider) Eagle and Lions Express, in probably one of the best snow conditions of the season. At the very least, Cypress Mountain should communicate both on their website and at the hill concerning lift status and waiting times as it is not fair to the public who has reasonable expectations to get value for their money on what is potentially the best ski hill on the North Shore.
February 14, 2022
Tom from
Canada
Tom from
Canada
It is sad that this mountain is run poorly. I don't think I will renew my season pass (of over 3 years) this year.
There is little regard to the skiing experience and all management efforts seem to be to maximise the people on the hill to the point that they will get fed up and eat overpriced food. Money seems to not be invested in the people that run the mountain, but on restaurant expansion and summer rides.
They spent a lot of money on snow-making last year, but didn't have staff or equipment to handle when we had record snow fall in January. Later in the month, instead of grooming runs when it got icy, they blew the snow machines over it.
I can appreciate the staffing challenges this year, but I wish Mr Chamberlain would consider the ski user experience more, make that great and more people will come. Let us know what the lift waits are like (at least turn the webcam to the lift lineup), let us know when the runs were last groomed, what the run conditions are, keep the mountain open in April when there is record snow pack.
So many people have had a poor experience, the one upside is that perhaps it will be less busy. Consider making our experience amazing and you'll have a better business.
April 22, 2012
Brow from
Canada
Brow from
Canada
It's the best damn riding anywhere and close to the city. Anyone who complains must have some dicksyndrome or something. The snow this year was awesome and the terrain park was kickass. The guys who groom and build the park are masters. This mountain rivals Whistler for performance. You don't get the the "Whistler experience" because it's Cypress! God, people shake your heads your eyes are stuck.
December 29, 2020
ekkehard from
Canada
ekkehard from
Canada
Most expensive, worst little downhill run in my life.
Restrictions because of Covid? Didn’t seem like it. All parking lots packed, line-ups on the chairlifts as far as the eye could see. Pre-booked ticket pickup meant 1:15 minutes line up, followed by 50 minutes line up at Eagle Express.
Social distancing not happening.
The cost of a half day for my family of 3, 218 CAD
between 2:00 pm and 5:00pm 1 single run down on Eagle Express.
You would be best advised to stay away. It is an unsafe,
total rip off.
January 16, 2022
G. Adams from
Canada
G. Adams from
Canada
As a seasons pass holder, I know that if I come up the hill anytime after 9:30 am, I will be spending all day in lineups. It's just insane. Management, you need to limit ticket sales so that at least it's a reasonable experience for those that purchase first. 30-40 min lift lineups with ten minute (if that) runs is a little much, don't you think? And the number of skiers on the hill just gets dangerous!
February 21, 2011
Jo from
Canada
Jo from
Canada
I live in Vancouver and skied Cypress for years and always liked it, but since the Olympics it really 'sux'.
Most of the staff are really moody (some are alright though)and the overall cost is way, way too high. Not good value anymore for what you get.
The Olympics screwed things up royaly for locals.
I go to Baker more regularly now and Cypress quite a bit less.
March 20, 2023
MD from
Canada
MD from
Canada
A comment below sums up the mentality that must be present amongst Cypress management. Classic moronic customer-blaming for very valid complaints.
Obviously, not going to address idiotic suggestion to "just get better" to deal with marginal conditions.
The price did not reflect the amount of quality skiing that could be done this season. And if this is a climate change issue, then the price should be lowered going forward to reflect the crappy skiing on offer.
Getting parking is a nightmare, I've turned up at 8am before and still ended up in the overflow. This whole argument of being early is stupid, the resort should provide sufficient parking for people to be able to show up any time of the day without having to spend an hour walking through knee deep snow. If this is not happening, they clearly sold too many passes/tickets, sacrificing customer experience to make more money.
Passes didn't work year round, not just in January. Pass lineups in November were massive too. It's a sign of complete negligence that nobody made sure that peoples passes will work on opening day.
As for staffing issues, this is always the fault of the employer. Salaries at Cypress were too low and the working conditions were crap. They failed to secure enough workers. Other local mountains didn't experience the same staffing issues this season. And yes, Cypress makes more than enough money to pay their workers more.
My take on Cypress is that it's a greedy operation. You are a cash cow here and they will happily prevent you from enjoying yourself if it means they can make more money.
Finally, the proximity of the mountains to the city in no way invalidates these valid issues with them. Each NS mountain charges big resort rates. If I'm paying 600 for a season pass, I expect 600 worth of value.
February 03, 2011
Sara from
Canada
Sara from
Canada
I'm in my twenties and grew up skiing and snowboarding at Cypress Bowl (now incorrectly renamed Cypress Mountain for marketing reasons). I had a pass every year through elementary, middle, and high school. I have not purchased a pass since then because of the skyrocketing prices. Staff (including the ones working in the cafeteria) used to get perks such as passes to offset the low wages and volunteers at the kids camp were given family passes in lieu of pay. Such community minded things have been discontinued in the lead up to the Olympics.
I would rate it as some of the best local skiing/boarding because the lift lineups are shorter than they are at Seymour but that is the only reason. It's also the only place that offers cross country skiing but this is clearly not a priority for the owners since they are removing the iconic Hollyburn Lodge.
The downhill area has new terrain, equipment, lifts, and snow-making thanks to the Olympics but I refuse to pay Whistler-like rates for a seasons pass when everyone who skis the North Shore mountains knows that some years are fantastic while others are warm and rainy. If I pay that much for a pass I'm going to go somewhere like Whistler, Big White, or Sun Peaks where the season is longer and I know I can get some quality snow. In principal I object to a mountain (like Cypress) tailoring their operations to daily ticket purchasers to the detriment of the pass holders - I understand that the daily tickets pay them a lot more but those season's pass holders give them a much needed investment of capital during the off-season so should be valued just as often.
Overall: Olympics seem to have given Cypress the idea that they deserve to be expensive when they offer the exact same snow conditions as Grouse and Seymour who offer full season's passes for half to a quarter of the price. If the mountain stopped being so exorbitantly expensive I would not hesitate to return there but for now I'll ski and board elsewhere.
Last note: excellent experinces lead to 1 in 20 people telling people but poor experiences lead to 1 in 7 people talking about their experience and each person they speak to is more likely to tell someone else.
Nearest