Ski Australia - New South Wales

Thredbo Resort Reviews

Ski Australia - New South Wales

Thredbo Resort Reviews

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Visitor reviews for Thredbo Ski Resort

  • July 22, 2016
    from Australia

    Internet connection is so bad that you can't actually use it in the lodge we rented. It cost $49.95 for seven days. The provider was rude when questioned very civilly and told us that it was our fault and not their problem. They were questioned by an IT professional and did not want to hear about any practical solutions. Very rude, aggressive and terrible customer service. They appear to be amateurs in their field.

    [note from the editor: names not included in reviews]

  • Thredbo Ratings

    Overall: 3.3. Based on 13 votes and 38 reviews. Vote

    Access: 3.2

    (1) At least one overnight stop, (2) requires a whole day, (3) requires more than half a day – you may have time for a few turns (4) arrive by lunchtime and ski all afternoon, (5) there is a main airport within an hour of Thredbo.

    Public Transport: 3.1

    (1) There are no buses or taxis to Thredbo, (3) there are slow or infrequent buses / trains available, (5) getting to the resort is easy with frequent bus / train connections.

    Scenery: 3.6

    (1) An ugly resort in a bland setting, (3) average mountain views and resort, (5) a spectacular setting and a beautiful / historic resort town.

    Accommodation: 3.8

    (1) No places to stay in/near Thredbo, (3) a few places to stay in the resort, (5) a wide variety of accommodation suitable to suit all budgets.

    Cheap Rooms: 2.2

    (1) No budget accommodation available, (3) just one or two hostels so book ahead, (5) several cheap hostels and pensions available.

    Luxury Hotels: 4.2

    (1) No luxury accommodation available, (3) just one or two luxury hotels so book ahead, (5) several up-market hotels in Thredbo.

    Ski in/Ski out: 3.9

    (1) The ski area is located far from any accommodation, (3) a free ski bus takes you to the ski area in a short trip, (5) Ski-in ski-out accommodation is available.

    Childcare: 4.0

    (1) There are no child care facilities at Thredbo, (5) the resort has excellent child-care facilities including at least one reasonably priced creche.

    Snowsure: 3.2

    (1) Occasionally gets enough snow for skiing, (2) is often closed due to a lack of snow, (3) occasionally suffers from a lack of snow, (4) rarely suffers from a lack of snow, (5) Thredbo is snowsure even in the poorest seasons.

    Snowmaking: 4.0

    (1) Thredbo relies entirely on natural snow, (3) there are just a few snow cannons, (5) there are snowmaking facilities on all pistes.

    Snow Grooming: 4.3

    (1) There are no snow groomers at Thredbo, (3) occasionally some pistes are left ungroomed and in a poor state, (5) all the runs at Thredbo are groomed daily.

    Shelter: 3.3

    (1) there is nowhere to ski when it is windy or visibility is bad and lifts often shut, (3) there are some trees for poor visibility but main lifts sometimes close, (5) Thredbo is mostly in forest where you can ski in flat-light and windy days, lifts rarely close.

    Nearby options: 2.0

    (1) If snow conditions are poor at Thredbo, it will be poor everywhere nearby, (3) there are good alternatives within an hours drive, (5) other locations on the same lift pass provide a rich variety of snowsure ski conditions.

    Regional rating: 3.7

    (1) Thredbo usually has poor snow conditions compared to other resorts in region, (3) has average conditions for the region, (5) usually has the best snow conditions in the region.

    Lift Staff: 3.9

    (1) The staff at Thredbo are rude or unhelpful, (5) lift staff at Thredbo are pleasant, cheerful and eager to help.

    Crowds/Queues: 2.8

    (1) the resort is always busy and there are usually long lift queues, (3) it is quiet apart from occasional weekends and school holidays, (5) it is uncrowded and lift queues are very rare.

    Ski Schools: 4.1

    (1) No ski schools available, (2) one or two ski schools but local language only, (3) a few ski schools but book early for multi-lingual instructors, (4) plenty of ski schools and multi-lingual instructors available, (5) excellent ski schools with friendly multi-lingual ski instructors.

    Hire and Repairs: 4.5

    (1) Nothing can be sourced, not even ski-wax or ptex. (3) there are some ski shops but rentals need to be booked in advance, (5) good quality ski equipment can be purchased or hired and overnight repairs are possible.

    Variety of pistes: 3.5

    (1) The ski runs are featureless and unvaried, (3) the ski runs are varied but not extensive enough for a week, (5) Thredbo has diverse and interesting pistes including forests and high alpine terrain.

    Beginners: 3.4

    (1) Beginners can only watch others ski and snowboard, (3) a few gentle slopes but beginners will get bored in less than a week, (3) Vast areas of gentle terrain.

    Intermediates: 4.1

    (1) No intermediate terrain at Thredbo, (3) intermediate skiers will get bored after a few days, (5) vast areas of cruising runs.

    Advanced: 3.7

    (1) Nothing for advanced skiers and snowboarders, (3) enough steep terrain for a few days with some good offpiste, (5) Enough steep terrain and offpiste areas to entertain advanced skiers for at least a week.

    Snow Park: 3.2

    (1) Not even a kicker at Thredbo, (3) average sized park quite well looked after, (5) huge park area and expertly crafted pipes, jumps and boardercross trails.

    Off-piste: 3.0

    (1) No off-piste worth mentioning, (2) off piste is out-of-bounds, (3) some varied offpiste that stays fresh for one or two days, (5) a vast array of off-piste routes that can stay untracked for several days.

    Cross-country: 2.6

    (1) There is nowhere to go for cross-country skiing around Thredbo, (3) there are some cross country trails available, (5) the area features many spectacular and well maintained cross-country trails.

    Luge/Toboggan: 1.1

    (1) No designated luge or toboggan runs, (3) there are toboggan runs that open quite often, (5) Thredbo has long and well maintained luge / toboggan facilities suitable for all ages.

    Mountain Dining: 3.2

    (1) Nowhere to buy food by the pistes, (3) some places to eat up on the mountain but they are often busy and expensive, (5) there is a variety of excellent mountain eateries right next to the slopes to suit all budgets.

    Eating: 4.1

    (1) Bring your own food, there isn't even a shop. (5) A wide variety of places to eat and drink in the resort, from fast food to fancy restaurants.

    Apres-Ski: 3.8

    (1) Nothing to do, not even a bar, (3) there are a few bars in the resort but nothing special, (5) clubs and bars stay open until very late and have a friendly atmosphere.

    Other Sports: 4.4

    (1) No sports facilities at all apart from ski lifts, (3) resort has just a small public swimming pool, (5) resort has all kinds of sports facilities, including a full-size swimming pool.

    Entertainment: 3.2

    (1) Besides the snow and walking there is nothing to do here, (3) the non-skier will find things to do for few days but may become bored after a week, (5) the resort area is a fascinating place to visit, regardless of winter sports.

    Winter Walks: 2.8

    (1) Very limited walking and no snowshoe trails, (3) a couple of designated scenic walking/snowshoe trails, (5) extensive and diverse winter walking trails for all abilities.

    Ski Pass Value: 1.9

    (1) A 1 week ski pass is overpriced compared to the number of lifts available, (3) the ski pass is averagely priced and covers a reasonable number of lifts, (5) ski passes are excellent value for money and cover a lot of lifts spanning a big area.

    Value (National): 2.8

    (1) Overall, Thredbo is one of the most expensive ski resorts in the country and not worth the money, (3) overall represents average value for money, (5) overall offers the best value resort in the country.

    Value (Global): 1.8

    (1) Overall, Thredbo is one of the most expensive ski resorts in the world, (3) overall it offers pretty average value for money compared to resorts from other countries, (5) internationally the resort offers excellent value for money.

    Show all 35 ratings

  • September 01, 2013
    from Australia

    People shouldn't complain about the weather. I don't think Thredbo controls the snow, now do they? But, overall, stay was good. Only went tobogganing and it was fun.

  • August 06, 2013
    from Australia

    We just had a week at Thredbo. From the Tuesday on, in spite of 'good' snow reports on the radio, we kept hitting patches of exposed gravel on so called well covered runs. The daily reports were quite simply misleading, which is disappointing. And the 'cash only' facilities all over the mountain is totally internally focussed - not a care about customers and the fact that it's 2013. And when you consider a 500 ml beer @ $11.00 and a bowl of soup @ $18.00 you need a lot of cash if you have a few 'dependents' in tow. On our last day Gunbarrel had broken down and we had to take a bus to Merrits to get up the hill - it took 90 minutes from arrival just to start our first run. Being honest about the real snow conditions and getting over the 'cash only' mentality would go a long way to improving customer relations. We will go anywhere else next season, but not back to Thredbo.

  • July 29, 2013
    from Australia

    Between 24/06/2013 - 30/06/2013 my family and I had a snow holiday with lift & lessons booked in Thredbo; it was a sour experience, and NOT because of the snow.

    My own snowboard got stolen from the rack in front of Friday Flats Bistro & Bar, upon enquiring we found out there is no video surveillance, left my details with the office next to FFB&B and with Jindabyne police, but my hopes are very low. FFB&B had a big electronic board installed that week, probably for more advertising, but they could not afford to install a basic security surveillance camera for the peace of mind of their customers; no wonder Thredbo is ground for thieves; you go to Perisher, you're greeted straight away with "Smile, you're on camera"; Thredbo, disgusting!!

    Thredbo was advertised on TV that week, can't remember the channel, but I'll find out, they showed an outdoor swimming pool, full of water, people having fun; the next day we walked along the main street, passed that pool, was empty, looked like was not used for a long time and no soul around; also the same ad showed snow everywhere, people skiing; my family and I were looking at each other and shaking our heads in disgust, we were there and it was no true, but whoever was watching TV would believe it; on one day in Friday Flats where the meeting point was for lessons, the ground was so covered by thick mud the little kids were falling all around; what a way to have your first snow experience as a child! Thredbo, disgustingly deceiving!!

    Also, advertised on TV that week was the Eagle's Nest restaurant, with scrumptious meals shown; maybe, we''ve been up there just the day before, about 14:40, the lady at the bar greeted us with "Sorry, the kitchen is closed for today, you could have only beverages", we sat down and then asked the French accent waiter what time does the kitchen close, he told us is 15:30, it should be still opened, he went to check and came back with kitchen is already closed, doesn't know the reason; again, Thredbo, disgusting!!

    Also, that week it was a snowboard & ski jumping competition organised for an afternoon, sponsored by big names such as Coca-Cola, Toyota and Ootz having their flags in the wind. Once again, big money are thrown at Thredbo for advertising, but a basic, simple surveillance system can't be afforded by Thredbo management!; again, Thredbo, disgusting!!

    Thredbo will not see us again! None of our family & friends could believe our experience, and I'm sure their family & friends, and their family & friends, and their family & friends and so on, will hear the story and avoid Thredbo, and never believe what is advertised on TV or any media about Thredbo.

    Good luck with the Snowboard With Breakes advertised on TV by the same TV station...maybe some money will go towards a surveillance camera.

    Kind regards
    One Time Thredbo Tourist

  • August 28, 2012
    from Republic of the Congo

    Resorts in the south of Chile with nearly 3 metres of powder report it as "good conditions" whilst Thredbo constantly reports "best resort conditions, powder everywhere "Haha you've got to be joking

  • August 25, 2012
    from Australia

    Again, Thredbo delivers with day after day of reporting powder expect next year to be overrun by Swiss and Austrians as they seek out our powder which will probably be reported right into summer.

  • July 26, 2012
    from Australia

    I have been to Thredbo twice, both times fairly average snow, yet I loved it and hope to get back there, despite the 7 hr drive from Melbourne. There is no question - they have the longest runs in Australia. The village is pleasant and easy to get about in the buses if you are not ski-in ski-out.
    I agree with other comments - wait and see what the snow cover and weather are like then do it.
    As for whingers - of course it is not Europe, North America etc - but they aren't skiing in July/August! Happily, I can afford the northern hemisphere for January, and Buller and Thredbo will do for our winter.

  • July 05, 2012
    from Australia

    I have lived and worked in ski resorts in NZ, Canada, USA and Europe and I can honestly say Thredbo is a world class resort. Whilst I can not speak for accommodation options (as I travelled 30mins from Jindabyne each day), the mountain itself has an excellent variety of runs (especially for intermediate ability) and a good lift system.

    The mountain facilities were great and there was an abundance of snow for only a few weeks into the ski season. If the snow is good, Thredbo is an excellent ski resort.

  • April 20, 2012
    from Australia

    Thredbonet failed to respond to numerous complaints by phone and email regarding the substandard maintenance & cleaning of a property we hired from them. Of course they already had our money & at $700 per night we did expect clean sheets & towels !! The property advertised as luxury was dirty & ill kept. Be very careful renting apartments through this agency- they clearly do not care about their clients or the properties they look after.

  • September 10, 2011
    from Australia

    Well once again the Aussie Alps have failed to deliver a decent season and with such a good start it really turned out to be disappointing with warm sunny days and plenty of rain in the mix. Ok, it's fine for families but if you're an intermediate or above in my opinion, after 20 years of persevering with the Aussie Alps, you would be better off saving your money and putting it towards a trip overseas. I recommend Japan, the US or Canada (BC). In actual fact with our dollar so strong it's not any more expensive than a snow holiday in OZ and it's so much better value for money in terms of infrastructure, acreage and the amount and quality of snow you get. Yes, I agree with the previous post regarding the "ministry for propaganda" It really does start to get a little monotonous and I know it's their job to paint the rosy picture, but they should be a little more honest and stop treating us like idiots.
    Grant