Maria from Russian Federation writes:
I visited Kopaonik in Jan, 2012 with our 4 kids (the age 7, 7, 10, 12). We are deeply impressed by Serbian hospitality, the level of service at the resort, quality and variety of the pistes and overall friendliness and helpfulness of the staff. We are intermediate skiers (red, red-black pistes) and we found a lot of interesting slopes matching our level of proficiency. I think that a real professional may be disappointed by Kopaonik as there are not so many extreme black pistes there, but if you are a beginner or an intermediate skier / boarder - this resort is perfect for you. Accomodation was just great (Mount hotel), the food at local cafes is marvellous (and very cheap!), hot wine, rakia, hot chocolate available almost everywhere. The lifts are comfortable and warm (except for the 21st one).
The resort is perfect for kids - they are respected by other skiers and boarders, always get a lot of attention and help from everybody. My 7 year old son, by mistake, took a wrong piste and didn't meet up at the agreed location at the agreed time. I informed Rescue service - they were very operative, helpful and English speaking. The boy was found after 5 minutes and brought to me immediately on a jet ski. Everybody was very friendly and helpful and of course it costed me nothing. BTW, kids up to 12 years old have free medical insurance, so you don't need to buy one beforehand. For adults insurance is included into ski pass.
We have been to Mayerhoffen (Austria) and Uludag (Turkey) before. Austria is also great but extremely expensive (we spent 10 days in Kopaonik, nearly three times cheaper than 5 days in Mayrhoffen). Uludag is fine but nothing compared with Kopaonik. I highly recommend this resort to families and all beginners and intermediates.